OLD Super Orders 2.0 (See v3.0 thread instead)

[cliff smith]

I've tested the batch printing feature in IE8, Firefox 3.x, Chrome and Safari, and I am unable to reproduce this issue..

That said I'm inclined to believe that this is less of a Super Orders issue and more of a browser specific issue. In this case Internet Explorer. The mostly likely causes are the compatibility view settings or your security settings or a combination of both.. Found this in a quick Google search it might help get you on the road to correcting this.

I've confirmed that the frameset HTML generated by the batch invoices is valid HTML so this means that the "super_batch_forms.php" is coded to generate a valid output.. Therefore the only other probable issue is that your settings in IE8 are preventing the visual display of the output.

Hi Diva,

Thanks very much for checking so thoroughly and for your advice.
I think you have confirmed what I suspected. It seemed odd to me that the invoices display correctly in chrome.

Strange though. I have tried using every setting in IE I can think of including compatibity view and all zones including trusted and all default settings. I have tried IE and Firefox on 3 pcs and I get the same blank page returned by IE and this  in firefox.

Unfortunately there there doesn't seem to be any setting in chrome to force a new page for each frame so I need IE to work.

I have a local test copy of zen & super orders working fine on my pc. It'll take me a day to get it back to where I've got the one on the remote server because I've added a couple of mods in the meantime, but this may be be quicker than spending any more time on solving this.

Seems like giving up but it's all good practice. Thanks again and super orders is brilliant!

Cliff

[cliff smith]

Hi again Diva,

I'm back in business! Tried winmerge, 1 file at a time and found the file causing the problem was:

admin/includes/languages/english.php

The only line different to the working version according to winmerge was:

define('TEXT_PRODUCT_WEIGHT_UNIT','kgs');

I changed lbs to kgs the other day but I can't believe that caused it so I guess there must have been some corruption in the file when I saved it.

It's working fine with kgs now ok.

I noticed on another forum someone had a similar problem with the file application_top.

Thanks again for your help. Cliff.

[DivaVocals]

That's a core Zen Cart file as is the application_top.php file.. Super Orders does not modify these files at all but it does use these files (as does the default orders.php). It's possible that your FTP program corrupted the file on transfer..

Nevertheless, glad you got it all sorted out..

Hi again Diva,

I'm back in business! Tried winmerge, 1 file at a time and found the file causing the problem was:

admin/includes/languages/english.php

The only line different to the working version according to winmerge was:

define('TEXT_PRODUCT_WEIGHT_UNIT','kgs');

I changed lbs to kgs the other day but I can't believe that caused it so I guess there must have been some corruption in the file when I saved it.

It's working fine with kgs now ok.

I noticed on another forum someone had a similar problem with the file application_top.

Thanks again for your help. Cliff.

[DivaVocals]

Separate question - when I press Modify under the order payment data, instead of opening a dialog to modify the payment, it opens a new window that brings shows the admin panel dashboard.

Has anyone seen this before I debug further?

Thanks,

I remembered JTheed had posted the fix to this here.. It will also be included in the upcoming SO release:

http://www.zen-cart.com/forum/showpo...postcount=1664

[joyjoy]

Does this add on have the ability to update your customer with order information, for example:

payment received
order processing
order shipped
order delivered
order completed

I have it installed and am beginning to poke around a bit. But I don't see anything on tracking info which for me is probably the most important feature.

Thank you.

[DivaVocals]

Does this add on have the ability to update your customer with order information, for example:

order processing
order shipped
order delivered
order completed

Order status updates and notifications in Super Orders works the same way the default Zen Cart orders status updates works..

payment received

I have it installed and am beginning to poke around a bit. But I don't see anything on tracking info which for me is probably the most important feature.

Thank you.

Please read through the Super Orders readme.. It covers all the Super Orders features and discusses how Super Orders features work. (including the Super Orders payments) HTH

[stevelucky]

I've searched this thread and haven't found an answer to this though I would think it has to be here.

On the Batch Status Update page, is there a way to display the shipping name instead of the billing name, under the Customer heading? I package everything up and then check it off, but the names sometimes don't match so I have to do a little more digging to match them up, which slows me down. How would I go about changing this?

[joyjoy]

Thanks for your reply Diva.

Sooo...you're not able to add tracking to an order? I don't see it as an formal option. I guess I would just create the shipping information and update the customer via email.

How do I add additional payment methods to the drop down list?

Thank you!

[DivaVocals]

Sooo...you're not able to add tracking to an order? I don't see it as an formal option. I guess I would just create the shipping information and update the customer via email.

If you are looking for a way to automate shipping and tracking information, this is not a formal option within the default Zen Cart orders either. Super Orders using the exact same status and orders comments functions as the default orders does.. Most store owners use the comments and order status functions for this. (Update store status, send customer notifications, etc)

You might take a look through the free add-ons for shipping tracking modules if you are looking for this functionality. I believe there are a number of free add-ons for USPS, UPS, and FedEx. I don't use any of them so I can't give you anymore information than that.

How do I add additional payment methods to the drop down list?

Payment system is covered in the readme. From the readme file, look for these sections:

Order Payment Tracking

Payment Types

These sections explain the payment system and how to add new payment types..

[DivaVocals]

a few more items..

Does this add on have the ability to update your customer with order information, for example:
payment received

You can read more about the payment system in the readme file, but it should be noted that orders paid via credit card will have SO payment records entered automatically. As I have posted here in the support thread, that SO auto-payment generation will be extended to include PayPal paid orders in the upcoming release. (currently in development) All other (manual) payments types requires the shopowner to enter an SO payment record manually.

If you are looking for a way to automate shipping and tracking information, this is not a formal option within the default Zen Cart orders either. Super Orders using the exact same status and orders comments functions as the default orders does.. Most store owners use the comments and order status functions for this. (Update store status, send customer notifications, etc)

You might take a look through the free add-ons for shipping tracking modules if you are looking for this functionality. I believe there are a number of free add-ons for USPS, UPS, and FedEx. I don't use any of them so I can't give you anymore information than that..

Let me clarify this just a little bit for anyone else reading..

Q. Can you add shipping tracking information using Super Orders??
A. Yes, using the orders status/comments system you can add order comments (including tracking data), update the order status, and send customers notifications when you add comments or update the order status.. This works EXACTLY the same in Super Orders as it does with the default Zen Cart orders functionality..

Q. Are there modules which allow the automated entry and customer notification of shipping tracking data.
A. Yes there are some modules which do this. To my knowledge, there isn't a single module which automates tracking for UPS, FedEx, and USPS. However there are a few individual modules for each of these shipping carriers. Please search the download section for these modules. Each has it's own support thread where you can get assistance with installation and support issues.

Hope this is a little clearer..