Export Shipping & Order Information

[econcepts]

Running 1.3.7 here and I also get an empty export (ticked the box "include orders already downloaded").

I have a 1.3.1 version that should correct this issue. I have not uploaded to the zen cart downloads section yet, but others who are testing it say it solved their problem.

You can download the newest version now from the following link.

http://www.zencartoptimization.com/downloads

[tat2nu]

I have a 1.3.1 version that should correct this issue. I have not uploaded to the zen cart downloads section yet, but others who are testing it say it solved their problem.

You can download the newest version now from the following link.

http://www.zencartoptimization.com/downloads

Is this working with 1.3.9d?

Thanks,
Marc

[gulf]

I have a 1.3.1 version that should correct this issue. I have not uploaded to the zen cart downloads section yet, but others who are testing it say it solved their problem.

Strange, but it doesn' work in my case. I have ZenCart 1.3.9d, and tried both addons ver. 1.3.0 and 1.3.1. Both produce empty CVS/TXT files. When checkbox "Include Header Row In Export" is checked I get just header line in export files, but no customer data.

[econcepts]

Strange, but it doesn' work in my case. I have ZenCart 1.3.9d, and tried both addons ver. 1.3.0 and 1.3.1. Both produce empty CVS/TXT files. When checkbox "Include Header Row In Export" is checked I get just header line in export files, but no customer data.

That is odd. It should work on all versions regardless as it only pulls data that has already been stored in the db.

I'll load it on a 1.3.9d install here today and see what the outcome is. I have heard others using it on that with success. I would not use 1.3.0 as it has some bugs that cause the export not to run. But I have heard 1.3.1 is ok.

[ArtisticD]

Strange, but it doesn' work in my case. I have ZenCart 1.3.9d, and tried both addons ver. 1.3.0 and 1.3.1. Both produce empty CVS/TXT files. When checkbox "Include Header Row In Export" is checked I get just header line in export files, but no customer data.

I concur that I am experiencing the same issue. If I go back to version 1.2.6 it works fine, but of course it's missing the useful new features!

Thanks for the great plugin anyway!

Zen Cart 1.3.9d
Database Patch Level: 1.3.9d

Server OS: FreeBSD 8.0-RELEASE-p3
Database: MySQL 5.0.90-log
HTTP Server: Apache/2.2.15 (FreeBSD) mod_ssl/2.2.15 OpenSSL/1.0.0a DAV/2 PHP/5.3.2 with Suhosin-Patch
PHP Version: 5.3.2 (Zend: 2.3.0)

[dhcernese]

I concur that I am experiencing the same issue. If I go back to version 1.2.6 it works fine, but of course it's missing the useful new features!

Thanks for the great plugin anyway!

Zen Cart 1.3.9d
Database Patch Level: 1.3.9d

Server OS: FreeBSD 8.0-RELEASE-p3
Database: MySQL 5.0.90-log
HTTP Server: Apache/2.2.15 (FreeBSD) mod_ssl/2.2.15 OpenSSL/1.0.0a DAV/2 PHP/5.3.2 with Suhosin-Patch
PHP Version: 5.3.2 (Zend: 2.3.0)

If you saw my posts, my shop doesn't work with the ACCOUNT_STATE and COUNTRY code he added. I had to remove it all.

[econcepts]

If you saw my posts, my shop doesn't work with the ACCOUNT_STATE and COUNTRY code he added. I had to remove it all.

Yes, this is something you might want to try. I am working on leaving it in as most of those using it for shipping will need this info.

The way the mod use to work was it only account for those that did not use ACCOUNT_STATE as a drop down. This was causing those that used it as a drop down on their create an account / login page to get zero rows exported. I had to add an exception in there to trigger one portion of the query or another based on drop down or not.

Let me look at that portion of code to see if there are other naming conventions that might be causing it to not pick that up. The other method (which I would hate to do) is to create two versions ... one for those who use the state drop down field and one for those who have it as text entered. But that would hurt if there was a switch between one or the other for any reason so I am trying to avoid that.

Let me take a peek at that section of code again here. I've got it (1.3.1) running on 1.3.8 and know a few others with it working as well. So it might be a 1.3.9 issue (testing that today here) but not sure yet.

Will post results here either way.

[econcepts]

Ok everyone. I just completed testing the 1.3.1 version on a fresh 1.3.9d zen cart install and I get it working just fine with all order types.

In no instances did I get just the header row.

So what I need to do to debug this is to figure out what is common between all those users who are getting just the header row and nothing else.

To do that I have a few questions I would like those people to answer. Without this info it will be hard to replicate the situation you might be experiencing so any feedback would be appreciated.

1) What internet browser and version are you using to export the info?

2) Is your state field on the account creation for a "drop down" selection or a standard "text input field"?

3) Are you trying to export one product per row or one order per row?

4) Does your site sell any products that do NOT require the customer to enter a shipping address?

Let me know the answer to those questions if you could and I'll see if I can figure a way out to duplicate the issue.

Thanks in advance!

[dhcernese]

1) What internet browser and version are you using to export the info?

2) Is your state field on the account creation for a "drop down" selection or a standard "text input field"?

3) Are you trying to export one product per row or one order per row?

4) Does your site sell any products that do NOT require the customer to enter a shipping address?

1) IE8 but mostly Firefox 3.6.5/3.6.6
2) drop down. however, when we edit an account there is no dropdown
3) one product per row but it doesn't matter, i've tested both.
4) yes

Also, remember your "country" code has to be removed too.
I have nearly 200 zones defined, 1 zone definition, and 240 countries.

[econcepts]

1) IE8 but mostly Firefox 3.6.5/3.6.6
2) drop down. however, when we edit an account there is no dropdown
3) one product per row but it doesn't matter, i've tested both.
4) yes

Also, remember your "country" code has to be removed too.
I have nearly 200 zones defined, 1 zone definition, and 240 countries.

Super. Thanks for the initial feedback. (Others ... please do the same and let me know your setups. I'm trying to find a pattern here.)

I am going to setup a site with the configuration you have listed here and see what I come up with (testing on those browser platforms as well.)

Thanks for the valuable feedback.