Template Installation without FTP access...

[gjh42]

You cannot properly customize Zen Cart without being able to readily upload files to your site. Contact them and ask them to remove this restriction; if they can't or won't, they are likely to have other restrictions on your use of the site and are not a suitable host.

For your information, the custom template files all need to go into new folders with the template name, which will exist alongside the /classic/ folders that are already in your server installation. Never change or replace the existing files under /template_default/. Again, you need to be able to create new folders in /includes/; if you can't do this, you can't reasonably use Zen Cart on that host.

[asevie]

You cannot properly customize Zen Cart without being able to readily upload files to your site. Contact them and ask them to remove this restriction; if they can't or won't, they are likely to have other restrictions on your use of the site and are not a suitable host.

For your information, the custom template files all need to go into new folders with the template name, which will exist alongside the /classic/ folders that are already in your server installation. Never change or replace the existing files under /template_default/. Again, you need to be able to create new folders in /includes/; if you can't do this, you can't reasonably use Zen Cart on that host.

Thanks for the response. I called dotster and had to basically pry teeth for the guy to agree to allow access to these folders. His solution was "well, other users aren't complaining about this, perhaps you're not supposed to have access to the folders." Any who, thanks!