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  1. #191
    Join Date
    Jan 2009
    Posts
    7
    Plugin Contributions
    3

    Default Re: Export Shipping & Order Information

    Quote Originally Posted by ArtisticD View Post
    Zen Cart 1.3.9d
    Database Patch Level: 1.3.9d

    Server OS: FreeBSD 8.0-RELEASE-p3
    Database: MySQL 5.0.90-log
    HTTP Server: Apache/2.2.15 (FreeBSD) mod_ssl/2.2.15 OpenSSL/1.0.0a DAV/2 PHP/5.3.2 with Suhosin-Patch
    PHP Version: 5.3.2 (Zend: 2.3.0)
    Quote Originally Posted by econcepts View Post
    1) What internet browser and version are you using to export the info?

    2) Is your state field on the account creation for a "drop down" selection or a standard "text input field"?

    3) Are you trying to export one product per row or one order per row?

    4) Does your site sell any products that do NOT require the customer to enter a shipping address?
    1) Firefox.
    2) Drop down.
    3) One PRODUCT per row, but also tried the other.
    4) No

    Thanks for your hard work!

  2. #192
    Join Date
    Jul 2009
    Posts
    86
    Plugin Contributions
    0

    Default Re: Export Shipping & Order Information

    hello, i've exported all orders without using test mode, now i want to export them again, i select "Include orders already downloaded in export", set date from the first day of my store created to today, and select any order status, but only several orders have been exported.
    according to the order date, order status, i guess these few orders exported are random.

    i use zencart 1.38a
    shipping export 1.24, also tried 1.31
    IE, also tried firefox
    drop down for account creation
    one order per row, also tried one product per row
    shipping address required for costomers

    and i installed a new mod gob_package_trackers

    thanks

  3. #193
    Join Date
    Dec 2005
    Posts
    1,509
    Plugin Contributions
    6

    Default Re: Export Shipping & Order Information

    Quote Originally Posted by bear1728 View Post
    hello, i've exported all orders without using test mode, now i want to export them again, i select "Include orders already downloaded in export", set date from the first day of my store created to today, and select any order status, but only several orders have been exported.
    according to the order date, order status, i guess these few orders exported are random.

    i use zencart 1.38a
    shipping export 1.24, also tried 1.31
    IE, also tried firefox
    drop down for account creation
    one order per row, also tried one product per row
    shipping address required for costomers

    and i installed a new mod gob_package_trackers

    thanks
    So the first time it DID in fact export all orders correct? It was only the second time trying to reexport them that the problem occured. Is this accurate?
    Eric
    20 Ways to Increase Sales Using Zen Cart
    Zen Cart contribs: Simple Google Analytics, Export Shipping Information

  4. #194
    Join Date
    Jul 2009
    Posts
    86
    Plugin Contributions
    0

    Default Re: Export Shipping & Order Information

    yes, when new orders placed, i can export them correctly, if i want to reexport them, then i get only several orders even i select "Include orders already downloaded in export". and i'm not sure if the problem occured due to the new mod gob_package_trackers i installed.

  5. #195
    Join Date
    Dec 2005
    Posts
    1,509
    Plugin Contributions
    6

    Default Re: Export Shipping & Order Information

    Quote Originally Posted by bear1728 View Post
    yes, when new orders placed, i can export them correctly, if i want to reexport them, then i get only several orders even i select "Include orders already downloaded in export". and i'm not sure if the problem occured due to the new mod gob_package_trackers i installed.
    I wouldn't think it is due to that new mod install. The export module simply takes the information already entered into the DB with each order and pulls it for export. Install of new mods (unless the specifically alter order fields in the db) should have little or no effect.

    What happens if you select the "include orders already downloaded in export" and also add a date range to the export? Does it pull all orders then or still just a few?

    Thanks for the feedback here.
    Eric
    20 Ways to Increase Sales Using Zen Cart
    Zen Cart contribs: Simple Google Analytics, Export Shipping Information

  6. #196
    Join Date
    Jul 2009
    Posts
    86
    Plugin Contributions
    0

    Default Re: Export Shipping & Order Information

    i select the "include orders already downloaded in export",
    then i tried different date range, different order status, but always only a few orders are exported.
    according to purchase date, order status, order id ... it seams those orders exported are random.

  7. #197
    Join Date
    Jul 2009
    Posts
    86
    Plugin Contributions
    0

    Default Re: Export Shipping & Order Information

    i guess i know what the problem is, cause i changed the country name from "united kingdom" to "uk" from admin, now those orders of "united kingdom" couldnt be exported

  8. #198
    Join Date
    Jul 2009
    Posts
    86
    Plugin Contributions
    0

    Default Re: Export Shipping & Order Information

    i also modified other countries names, i have forgotton when i modified them and which countries i modified.
    now i know the orders exported are just part of my orders, but i dont know what do i export all orders i need.
    any ideas?

  9. #199
    Join Date
    Mar 2007
    Location
    Pepperell, Massachusetts
    Posts
    232
    Plugin Contributions
    1

    Default Re: Export Shipping & Order Information

    Quote Originally Posted by bear1728 View Post
    i also modified other countries names, i have forgotton when i modified them and which countries i modified.
    now i know the orders exported are just part of my orders, but i dont know what do i export all orders i need.
    any ideas?
    You could try this version until his is fixed. As a test anyway. http://www.zen-cart.com/forum/showpo...&postcount=204
    its one file to replace after installing the package (no instructions, you're on your own).

  10. #200
    Join Date
    Feb 2008
    Posts
    129
    Plugin Contributions
    0

    Default Re: Export Shipping & Order Information

    Hi,

    I just upgraded from 1.3.8 to 1.3.9b but I can't get this to work now.

    I filled out the export fields the same way I always did. The screen shows me my new orders, but the export creates a blank file. It then updates the new orders to download_ship = yes, so it thinks it exported them correctly. But my file is empty except for the header.

    I will mention that for some reason when I upgraded, it wiped out all of these files. Not sure why, but I reinstalled.

    Any ideas?

    Thanks,
    Susie

 

 
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