Return Authorization Module (RMA)

[FunkyPapa]

Thank you so much for your very quick responses

[FunkyPapa]

You will have to go through each and every file and and folder change everything to return_authorization

You will need to change includes/modules/pages/returns to return_authorization

You will need to change includes/extra_datafiles/returns_filenames.php to return_authorization_filenames.php
and then change the define statements.

You will need to change includes/templates/YOUR_TEMPLATE/templates/tpl_returns_default.php to tpl_return_authorization_default.php

-----------------
includes/extra_datafiles/returns_filenames.php
includes/languages/english/extra_definitions/YOUR_TEMPLATE/returns_defines.php
includes/languages/english/YOUR_TEMPLATE/returns.php
includes/languages/english/html_includes/define_returns.php
includes/languages/english/html_includes/YOUR_TEMPLATE/define_returns.php
includes/modules/pages/returns
includes/templates/YOUR_TEMPLATE/templates/tpl_returns_default.php
includes/templates/YOUR_TEMPLATE/css/returns.css

This morning (on a good night's sleep and a cup of coffee) I sit down and redo what you mentioned here just to make sure I didn't miss anything yesterday. I'm still getting the same issue of the text box being way off to the right. Everything installs fine, however, I can not get the return_authorization.css to show when trying to look at it in Web Developer using Firefox. Would you have any idea, why the css for the page doesn't come up. It worked fine the way it was written originally.

I'm including a zip of the changes I've made. I don't know if you would (or would even have time) to glance at it. I can't see that I've missed any returns or RETURNS anywhere, I just have no idea why the stylesheet wouldn't be loading

Return Authorization.zip

Here it is working as original (returns)

Here's how it is as returns_authorization

[clydejones]

This morning (on a good night's sleep and a cup of coffee) I sit down and redo what you mentioned here just to make sure I didn't miss anything yesterday. I'm still getting the same issue of the text box being way off to the right. Everything installs fine, however, I can not get the return_authorization.css to show when trying to look at it in Web Developer using Firefox. Would you have any idea, why the css for the page doesn't come up. It worked fine the way it was written originally.

I'm including a zip of the changes I've made. I don't know if you would (or would even have time) to glance at it. I can't see that I've missed any returns or RETURNS anywhere, I just have no idea why the stylesheet wouldn't be loading

Return Authorization.zip

Here it is working as original (returns)

Here's how it is as returns_authorization

remove the extra underscore in return__authorization.css

[FunkyPapa]

Ug, something so simple Once again thank you ever so much.

[osaeed]

The RMA email I receive in my admin email, the format is all screwed up. I installed your awesomeness addon, and I have gotten the customers email format working fine, with spaces between the paragraphs and etc.

In the customers email, i just added <br after <br on every line.

In the admin email, I get everything squished together. Its not spaced between one and another.

This is the default code, I added <br after the <br and everything disspeared in my email. the tag doesnt work. What code can I add to put a space between these lines?



// Prepare Text-only portion of message
$text_message = OFFICE_FROM . "\t" . $name . "<br />" .
OFFICE_EMAIL . "\t" . $email_address . "<br />" .
"Phone Number:" . "\t" .$telephone . "<br />" .
"Address:" . "\t" . $address . "<br />" .
"City:" . "\t" . $city . "<br />" .
"Post Code:" . "\t" . $postcode . "<br />" .
"Country:" . "\t" . $country . "<br />" .
"State:" . "\t" . $state . "<br />" .
"Order Number:" . "\t" . $order_number . "<br />" .
"Total Value:" . "\t" . $value . "<br />" .
"Item Number:" . "\t" . $item_number . "<br />" .
"Item Name:" . "\t" . $item_name . "<br />" .
"Action Requested:" . "\t" . $action . "<br />" .
'------------------------------------------------------' . "<br />" .
"Reason:" . "\t" . $reason . "<br />" .
'------------------------------------------------------' . "<br />" .
$extra_info['TEXT'];



This is the output when I get the admin email


From: mynameEmail: myemailPhone
Number: mynumberAddress: addressCity: floriedaPost
Code: 51234Country: romaniaState: MAOrder Number: 0Total Value: Item
Number: Item Name: sdsdfAction
Requested: Refund------------------------------------------------------Reason: testing
RMA email------------------------------------------------------Office Use
Only:
From: myname
Email: myemail
Telephone: 000-000-0000
IP Address: 0.0.0.0.0.0
Host Address: 0.0.0.0.0.0
Date and Time: Thu Jun 24 2010 15:49:10 EDT

How can or what do I add to put a space between the lines?

Thank you.

[clydejones]

The RMA email I receive in my admin email, the format is all screwed up. I installed your awesomeness addon, and I have gotten the customers email format working fine, with spaces between the paragraphs and etc.

In the customers email, i just added <br after <br on every line.

In the admin email, I get everything squished together. Its not spaced between one and another.

This is the default code, I added <br after the <br and everything disspeared in my email. the tag doesnt work. What code can I add to put a space between these lines?



// Prepare Text-only portion of message
$text_message = OFFICE_FROM . "\t" . $name . "<br />" .
OFFICE_EMAIL . "\t" . $email_address . "<br />" .
"Phone Number:" . "\t" .$telephone . "<br />" .
"Address:" . "\t" . $address . "<br />" .
"City:" . "\t" . $city . "<br />" .
"Post Code:" . "\t" . $postcode . "<br />" .
"Country:" . "\t" . $country . "<br />" .
"State:" . "\t" . $state . "<br />" .
"Order Number:" . "\t" . $order_number . "<br />" .
"Total Value:" . "\t" . $value . "<br />" .
"Item Number:" . "\t" . $item_number . "<br />" .
"Item Name:" . "\t" . $item_name . "<br />" .
"Action Requested:" . "\t" . $action . "<br />" .
'------------------------------------------------------' . "<br />" .
"Reason:" . "\t" . $reason . "<br />" .
'------------------------------------------------------' . "<br />" .
$extra_info['TEXT'];



This is the output when I get the admin email


From: mynameEmail: myemailPhone
Number: mynumberAddress: addressCity: floriedaPost
Code: 51234Country: romaniaState: MAOrder Number: 0Total Value: Item
Number: Item Name: sdsdfAction
Requested: Refund------------------------------------------------------Reason: testing
RMA email------------------------------------------------------Office Use
Only:
From: myname
Email: myemail
Telephone: 000-000-0000
IP Address: 0.0.0.0.0.0
Host Address: 0.0.0.0.0.0
Date and Time: Thu Jun 24 2010 15:49:10 EDT

How can or what do I add to put a space between the lines?

Thank you.

Try this:

Just unzip the package and upload the entire includes folder to your server.

osaeed_fix.zip

[osaeed]

HOLY (input any swear)

WOW that is awesomeness! Thats amazing.

Thank you Clyde for your help!.

[supplyman]

After searching the entire lenght of the RMA thread, I did not find an answer to my problem. I have installed RAMA version 1.38 on my test server. I am running ver 1.38a zen cart. I have installed preminum 5A template. I have checked and rechecked to make sure all the files from RMA are in the correct location. I have also uninstalled and re installed way too many times.

My problem is shown on the attached picture of the web page, Most of the Names of information needed shows correctly but many do not. How do I repair this problem. I have also use the debugging pluggin but no luck.

Thanks for any help you can give me.
Supplyman

[clydejones]

After searching the entire lenght of the RMA thread, I did not find an answer to my problem. I have installed RAMA version 1.38 on my test server. I am running ver 1.38a zen cart. I have installed preminum 5A template. I have checked and rechecked to make sure all the files from RMA are in the correct location. I have also uninstalled and re installed way too many times.

My problem is shown on the attached picture of the web page, Most of the Names of information needed shows correctly but many do not. How do I repair this problem. I have also use the debugging pluggin but no luck.

Thanks for any help you can give me.
Supplyman

Make sure you have changed each and every instance if YOUR_TEMPLATE to match the name of your custom template and that you have uploaded the following folder/files

includes/extra_datafiles/returns_filenames.php
includes/languages/english/extra_definitions/YOUR_TEMPLATE/returns_defines.php
includes/languages/english/YOUR_TEMPLATE/returns.php
includes/languages/english/html_includes/define_returns.php
includes/languages/english/html_includes/YOUR_TEMPLATE/define_returns.php
includes/modules/pages/returns
includes/templates/YOUR_TEMPLATE/templates/tpl_returns_default.php
includes/templates/YOUR_TEMPLATE/css/returns.css

[Boggled]

I wasn't sure which support thread this needed to be in (this one or the Footer Menu), so I picked this one. :)

I just installed the Return Authorization mod on our 1.3.9d cart. I've installed this mod many times before and as usual everything went smooth except for one issue this time.

I also have the Footer Menu mod installed.
So I replaced the 'Privacy' link under Customer Service with the Returns link info and I *think* I've double checked everything.

In the /includes/languages/english/extra_definitions/MY TEMPLATE/footer_menu_defines.php

I found:

Define('PRIVACY', '<li><a href="' . zen_href_link(FILENAME_PRIVACY) . '">' . BOX_INFORMATION_PRIVACY . '</a></li>');

Replaced it with:

Define('RETURNS', '<li><a href="' . zen_href_link(FILENAME_RETURNS, '', 'SSL') . '">' . BOX_INFORMATION_RETURNS . '</a></li>');

Then I found:

Define('CUSTOMER_SERVICE', '<dd class="third">
<ul>' . TITLE_THREE . ACCOUNT . CONTACT . SHIPPING . CONDITIONS . PRIVACY . '</ul></dd>');

And replaced it with:

Define('CUSTOMER_SERVICE', '<dd class="third">
<ul>' . TITLE_THREE . ACCOUNT . CONTACT . SHIPPING . CONDITIONS . RETURNS . '</ul></dd>');

The link works perfect, but in my footer menu it still says: BOX_INFORMATION_RETURNS.

I've checked the includes/languages/english/extra_definitions/MY TEMPLATE/returns_defines.php file and it looks fine.

It says:

define('BOX_INFORMATION_RETURNS', 'Returns & Exchanges');

I tried adding the code specified in the Readme/Install file in the includes/modules/sideboxes/YOUR_TEMPLATE/information.php and the more_information.php files.

Yes - I did change the YOUR_TEMPLATE to my template's name. :)

I know I must have missed something else, but for the life of me can't figure out what.

Here is a link to our site so you can see: http://www.nybikergear.com

Any help is greatly appreciated! :)