I hope this is the right place to post this, if not can someone point me in the right direction.
I am using zen cart 1.3.9d, just upgraded. When i get a order with paypal or AIM, the orders are completed however the item is not listed on the order info page i can see the customers name, address price of item ect... but not what the customer ordered. What i have notice is the order_products table is not being populated with the order_id, item information.
Please see attached screenshot for eample of what is happen. This is happen with all payment methods.
Last edited by lextechs; 16 Jul 2010 at 04:47 PM. Reason: add screen shot
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I've been using this mod for over a year now and have a small niggle that maybe you can help with. When I tick the 'notify customer' box it does waht it's supposed to, appends the updated info to the admin area and sends an email to the customer. However, insead of a tick in the notified customer column, it uses the red cross as though the customer hasn't been notified.
How do I make the green tick appear under customer notified column when they have in fact been notified?
It's always done this. I thought for about a year that the notify customer 'function' hadn't been installed correctly and so I always used the standard 'orders' area to notify. Now that I've upgraded to a PHP 5.3 server, the standard 'orders' has stopped working and so I resorted to testing super orders. It does actually notify, just doesn't use a grren tick.
EDIT: NEVER MIND< FOUND SOLUTION HERE: http://www.zen-cart.com/forum/showpo...&postcount=971
Last edited by limelites; 20 Jul 2010 at 09:00 AM.
This thread is so long that it makes it very difficult to find the answer I am looking for and doing a search is not easy either so I thought it would be best to post.
Is it possible when doing a Batch Status Update to attach a different comment to each individual order that you are changing or must it all be the same comment for each order?
Don't know what version of SO you are using (sounds like you are using an older version), but all of the issues related to status/comments notification was corrected as of Version: 2.0 (Rev 48a) of Super Orders. It was tested ad nauseum, and it works.
In the upcoming Super Orders release the comments/status management will incorporate the newest comments/status management features in the latest Zen Cart release for the default orders.php (specifically the hidden "admin only" comments) It was tested ad nauseum as well..
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
If the order items also do not appear when looking at the order from the default orders.php file, then you have a serious issue with your Zen Cart, and you will need to post a new support thread to get help with whatever issue you may have..
If the order appears normally when viewing it from the default orders.php file, then the issue is most likely due to an issue with your Super Order files.
If you've made modifications to the module files, those modifications are the source of your issue. If you have not modified the module files, then you should download a fresh copy of the Super Orders module, and re-install from scratch.
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
Ok the answer to this is probably hidden in here some place but.... So I'm dying to use this mod can someone tell me their experience with version 1.3.9.D? I currently have 1.3.9.B but want to update but have never installed this mod. Anyone using with the later versions? I know it sometimes seems like things don't work because we discuss problems here but some of you must be happy with it or you wouldn't be using it. So anyone?![]()
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
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