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  1. #231
    Join Date
    Jun 2010
    Posts
    3
    Plugin Contributions
    0

    Default Re: Export Shipping & Order Information

    Quote Originally Posted by csiadp View Post
    Second, and much more troubling, the CSV file does not include all the orders. I've compared a couple of orders that did make it and a couple that did not, and I can't see any difference to explain it. Same order status, same product.
    The update took care of this. Great work!

  2. #232
    Join Date
    May 2010
    Location
    Texas
    Posts
    491
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    0

    Default Missing last orders: Export Shipping & Order Information

    Running Version 1.3.2

    Normally I have no problems. Yesterday I exported orders by day as I always do. However, I discovered that the last two orders for the day did not show up in the export file. I figured it was a date stamp issue, So I then did the orders for the next day. The missing orders were not there either. So then I exported the orders for both days. Bingo, the missing two orders appeared.

    I always run it in test mode,
    INclude Header
    one order per row
    various additional fields
    Then the date.

    Oh, one other slight issue. When you click the calendar it always appears obscured by the window. I have to widen the browser to see it. I use Firefox.

    Great tool!

  3. #233
    Join Date
    May 2010
    Location
    Texas
    Posts
    491
    Plugin Contributions
    0

    red flag No Weight: Export Shipping & Order Information

    There is one thing missing from this tool. There is no weight exported. We are currently manually changing the weight for orders that exceed 1lbs. It should combine the weight of all items ordered for a given order.

    It would be a big time saver.

  4. #234
    Join Date
    Dec 2005
    Posts
    1,509
    Plugin Contributions
    6

    Default Re: Export Shipping & Order Information

    Quote Originally Posted by kkfok1 View Post
    Dear Eric,

    Thank you for your prompt response and contribute this excellent piece of works.

    I have solved the problem which due to some permissions problem for certain directory like extlib, etc.

    Thank you again.
    This is great to hear. This could very well solve similar problems that others are having. So what permissions did you have to set in order to get it to work?

    I realize that write permissions need to be set for the file to be sent to a directory (this is in the instructions) but what were the permissions that were not working and what alterations helped it work for you?
    Eric
    20 Ways to Increase Sales Using Zen Cart
    Zen Cart contribs: Simple Google Analytics, Export Shipping Information

  5. #235
    Join Date
    Dec 2005
    Posts
    1,509
    Plugin Contributions
    6

    Default Re: Export Shipping & Order Information

    Quote Originally Posted by Drexlin View Post
    Hi, I just installed your mod, and I see a list of orders that need to be processed, but when I export them, I get a blank csv file (well, I get the headers, but that's all). Here is what I have the options set as:
    Attachment 7944

    Any ideas?
    1) Are you using the newest version? You should be using 1.3.2.

    2) Check the post a few down that mentions alteration of permissions got it working for another user. Apparently on their server they had issues with the extlib directory etc... and needed to set different permissions for them in order for it to work.

    Let me know if any of this helps.
    Eric
    20 Ways to Increase Sales Using Zen Cart
    Zen Cart contribs: Simple Google Analytics, Export Shipping Information

  6. #236
    Join Date
    Dec 2005
    Posts
    1,509
    Plugin Contributions
    6

    Default Re: Export Shipping & Order Information

    Quote Originally Posted by kkfok1 View Post
    I have similar requirement to put in weight and quantity. This is for printing shipping order. May I know what are the places in shipping_export.php need to add in these fields ?

    Thanks
    Quantity is already included in the mod. Just select "product details" as an export option. I can easily add weight to the next version as an option. I have that in a customized version used for real time printing of packing slips on another computer so I can add that to this one.
    Eric
    20 Ways to Increase Sales Using Zen Cart
    Zen Cart contribs: Simple Google Analytics, Export Shipping Information

  7. #237
    Join Date
    Dec 2005
    Posts
    1,509
    Plugin Contributions
    6

    Default Re: Missing last orders: Export Shipping & Order Information

    Quote Originally Posted by split63 View Post
    Running Version 1.3.2

    Normally I have no problems. Yesterday I exported orders by day as I always do. However, I discovered that the last two orders for the day did not show up in the export file. I figured it was a date stamp issue, So I then did the orders for the next day. The missing orders were not there either. So then I exported the orders for both days. Bingo, the missing two orders appeared.

    I always run it in test mode,
    INclude Header
    one order per row
    various additional fields
    Then the date.

    Oh, one other slight issue. When you click the calendar it always appears obscured by the window. I have to widen the browser to see it. I use Firefox.

    Great tool!
    Can you do me a favor and look at the DATE and TIME stamp on the two orders that did not print for you? The issue is likely related to that however I need to know those issues to look at what may correct it.

    I suspect these two orders might have been completed near the "turn of the day" (where one day turns into another ... i.e midnight etc...)
    Eric
    20 Ways to Increase Sales Using Zen Cart
    Zen Cart contribs: Simple Google Analytics, Export Shipping Information

  8. #238
    Join Date
    Aug 2010
    Posts
    11
    Plugin Contributions
    0

    Default Re: Export Shipping & Order Information

    Quote Originally Posted by econcepts View Post
    This is great to hear. This could very well solve similar problems that others are having. So what permissions did you have to set in order to get it to work?

    I realize that write permissions need to be set for the file to be sent to a directory (this is in the instructions) but what were the permissions that were not working and what alterations helped it work for you?
    When I extract these files, the default was set to 700, so I just changed all directory to 755 and files to 644.

  9. #239
    Join Date
    Aug 2010
    Posts
    11
    Plugin Contributions
    0

    Default Re: Export Shipping & Order Information

    Quote Originally Posted by econcepts View Post
    Quantity is already included in the mod. Just select "product details" as an export option. I can easily add weight to the next version as an option. I have that in a customized version used for real time printing of packing slips on another computer so I can add that to this one.
    Sorry, I overlooked the quantity.

    That is great to know weight will be added in the next version.

    Is that possible if you allow me to have a preview of the "weight" version ? If so, my email is kkfok1<at>gmail<dot>com.

    Many thanks.

  10. #240
    Join Date
    May 2010
    Location
    Texas
    Posts
    491
    Plugin Contributions
    0

    Default Re: Missing last orders: Export Shipping & Order Information

    Quote Originally Posted by econcepts View Post
    Can you do me a favor and look at the DATE and TIME stamp on the two orders that did not print for you? The issue is likely related to that however I need to know those issues to look at what may correct it.

    I suspect these two orders might have been completed near the "turn of the day" (where one day turns into another ... i.e midnight etc...)
    Here are the timestamps for the last four of that day.
    Aug 22, 2010 11:56:53 PM
    Aug 22, 2010 11:58:28 PM
    Aug 22, 2010 11:59:26 PM (failed to export)
    Aug 22, 2010 11:59:44 PM (failed to export)

 

 
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