Return Authorization Module (RMA)

[clydejones]

I wasn't sure which support thread this needed to be in (this one or the Footer Menu), so I picked this one. :)

Try adding the following to:

includes/languages/YOUR_TEMPLATE/english.php

define('BOX_INFORMATION_RETURNS', 'Returns & Exchanges'); 

[Boggled]

Thank you, thank you, thank you!! That fixed it.

I knew it had to be something simple. :)

[clydejones]

Thank you, thank you, thank you!! That fixed it.

I knew it had to be something simple. :)

glad to help

[orange_juice]

Hallo,

I have installed the Return Authorization Module and it works great.

The issue I would like to solve is a minor one and has to do with my store's particular configuration. However, I would be grateful if you could help me.

Although in my store I am using the "State" field, I use it for a very different reason than it is actually intended.

Therefore, I would like to disable the State field entry in the RMA module, despite the fact that I use it in my store.

Is this possible?

Thank you for your time.

Kind regards,
orange_juice

[clydejones]

Hallo,

I have installed the Return Authorization Module and it works great.

The issue I would like to solve is a minor one and has to do with my store's particular configuration. However, I would be grateful if you could help me.

Although in my store I am using the "State" field, I use it for a very different reason than it is actually intended.

Therefore, I would like to disable the State field entry in the RMA module, despite the fact that I use it in my store.

Is this possible?

Thank you for your time.

Kind regards,
orange_juice

In order to do this, you will need to edit the following files and disable the error handling for that particular field.

includes/modules/pages/returns/header_php.php

includes/templates/YOUR_TEMPLATE/templates/tpl_returns_default.php

[orange_juice]

In order to do this, you will need to edit the following files and disable the error handling for that particular field.

includes/modules/pages/returns/header_php.php

includes/templates/YOUR_TEMPLATE/templates/tpl_returns_default.php

Thanx!
I commented out all lines and "if expressions" that contained the " state " issue.

However there were two instances where I just deleted the state entries:

includes/modules/pages/returns/header_php.php
line 41

if ($zc_validate_email and !empty($reason) and !empty($name) and !empty($address) and !empty($city) and !empty($state) and !empty($country) and !empty($postcode) and !empty($order_number)) {

includes/modules/pages/returns/header_php.php
line 137

$sql = "SELECT c.customers_id, c.customers_firstname, c.customers_lastname, c.customers_email_address, c.customers_default_address_id, c.customers_telephone, ab.customers_id, ab.entry_street_address, ab.entry_city, ab.entry_postcode, ab.entry_state, ab.entry_zone_id, ab.entry_country_id, z.zone_id, z.zone_code, cn.countries_id, cn.countries_name FROM " . TABLE_CUSTOMERS . " c, " . TABLE_ADDRESS_BOOK . " ab, "  . TABLE_ZONES  . " z, " . TABLE_COUNTRIES . " cn WHERE c.customers_id = :customersID AND ab.customers_id = c.customers_id AND ab.entry_country_id = cn.countries_id";

Seems to be working OK.

Kind regards,
orange_juice

[zfw88788301]

Hi clydejones,

I've installed this mod(RMA) on my site and I want to add a "Print" buttom next to the "Send Now" buttom, so my customer can print the "RMA form" from my website and attached it in the return box to me! Please help me write some code for it!

Thank you for your help!

[clydejones]

Hi clydejones,

I've installed this mod(RMA) on my site and I want to add a "Print" buttom next to the "Send Now" buttom, so my customer can print the "RMA form" from my website and attached it in the return box to me! Please help me write some code for it!

Thank you for your help!

I'm not sure exactly what it is you want to code.

When the form is submitted, you will receive an e-mail with the information contained in the form.

[zfw88788301]

I'm not sure exactly what it is you want to code.

When the form is submitted, you will receive an e-mail with the information contained in the form.

Hi!clyde,

Thank you for response! I just want you to write a print page code for me, so my customers can print the RMA form page which they can include it with the return package back to me. For return.

Thank you!

[clydejones]

Hi!clyde,

Thank you for response! I just want you to write a print page code for me, so my customers can print the RMA form page which they can include it with the return package back to me. For return.

Thank you!

You're duplicating functionality that should be (and is) handled by web browsers.
Users can click the "file" in the browser tool bar and select "print" and the page will be printed.

Adding/duplicating this functionality requires using javascript. If a user has java turned off, then of course the functionality disappears.

I'm not saying it can't be done; I'm just pointing out that the functionality already exists and can be handled by the browser.