Mailbeez After Sales Modules

[guitarstore]

If your images are not showing up it is because they are not listed under your cart directory.

All you have to do is edit mailhive.php this line

// zencart, xtcommerce
if (!defined('DIR_WS_HTTP_CATALOG')) define('DIR_WS_HTTP_CATALOG', '/YOURDIRECTORY/');

my directory would be /store/

[motoccnl]

Well i found the problem, it was in the subject template.

Now i noticed something else, all emails are send als a text email.
This while i just spend this weekend changing everything so that there are only html emails send out.

How could i fix this?

Remco

[mailbeez]

Hey Cord,

Well that's the strange thing, everything works normally, when i send a testmail it says it was sends, only i wont recieve it, and zencart doesnt registrate that there is one send.

Same when i run mailbeez for real (in production mode).

Makes it any difference i use zencart 1.38?

Remco

zencart 1.38 is fine.

What do you see in your mailbeez_block table? Maybe you did try the new block (opt-out) feature and block yourself?

what does "list recipients" say?

regards
cord

[mailbeez]

If your images are not showing up it is because they are not listed under your cart directory.

All you have to do is edit mailhive.php this line

// zencart, xtcommerce
if (!defined('DIR_WS_HTTP_CATALOG')) define('DIR_WS_HTTP_CATALOG', '/YOURDIRECTORY/');

my directory would be /store/

the constant DIR_WS_CATALOG should contain the same directory, so should work if you put in DIR_WS_CATALOG.

This will be by default in the coming version V1.6

cord

[motoccnl]

zencart 1.38 is fine.

What do you see in your mailbeez_block table? Maybe you did try the new block (opt-out) feature and block yourself?

what does "list recipients" say?

regards
cord

I kept the original template files of v1.2 and somehow the subject template file gave some troubles. Now it works all fine.

Now all the emails are send as a text mail, even when my customers are set on receiving html mail. Any idea how to fix this?

[mailbeez]

Now all the emails are send as a text mail, even when my customers are set on receiving html mail. Any idea how to fix this?

there haven't been changes to which format to send - are you sure your CC -email has an account with format html in your shop?

cord

[motoccnl]

there haven't been changes to which format to send - are you sure your CC -email has an account with format html in your shop?

cord

My own account is the only one with text mail enabled.

I got the email archive module so i can see all outgoing mails, and also the format its been send in, and all are in text mail now

[mailbeez]

...and all are in text mail now

on Zencart MailBeez is using Zencart's Mailengine. MailBeez is sending both text and html version to the Mailengine, which is then deciding which format to send. MailBeez can't influence the email format.

the reason must be somewhere else:
does you mailbeez html-template still contain html? (or did you by mistake copy txt into your html-template?)
have you done any changes to zencart email format configuration?

[ccn1]

Hi All

Great App, all appears to be working fine on my system. I just wondered what others suggest as values for the following:

Winback Customer: (Days passed/ Days to skip after)

Customer Contact W/O Purchase: (Days passed/ Days to skip after)



Can you set the "Days to skip after" to 0 (Zero) and it should send it for "All" ?



"Max. number of copy-emails sent per MailBee" ,, What does this do ?, im not quite sure how it affects the system


I tried the app a few times and now I dont get any list of recipients, is that because it already ran "In test mode" ? Not put the app live as yet.

Many thanks in advance

Chris

[ccn1]

Hi All

Great App, all appears to be working fine on my system. I just wondered what others suggest as values for the following:

Winback Customer: (Days passed/ Days to skip after)

Customer Contact W/O Purchase: (Days passed/ Days to skip after)



Can you set the "Days to skip after" to 0 (Zero) and it should send it for "All" ?



"Max. number of copy-emails sent per MailBee" ,, What does this do ?, im not quite sure how it affects the system


I tried the app a few times and now I dont get any list of recipients, is that because it already ran "In test mode" ? Not put the app live as yet.

Many thanks in advance

Chris

Also, I forgot to ask, what is the recommended CRON run times ?? (I.e Daily @ midnight etc) and does the system flag who has been mailed so customers do not get repeat emails.... ?

Cheers !