Image Handler 2 (for ZC v1.3.8 ONLY) Support

[vladimir_vulic]

No, they are giving me blank pages even when i turn off the SEO module. So it's not the SEO module thing.

Only when I click to remove the image handler from admin, they show up perfectly. Once I click on install image handler again, they are giving me blank pages again.

[DivaVocals]

Hey guys,

I have a strange problem. My client had image handler files on the zencart 1.3.9g setup but it wasn't installed. I'm not sure what version was that.

Now, what I did is replaced the files on the server with the files that came in Image Handler 2 for v1.3.x contribution from Sep 30th. After that I went into the admin area of the zencart and installed the image handler. It all worked and it's showing up perfectly except in case of two categories of products that shows up as blank pages.

The link of the site is http://www.blissfulkidsparties.com.au/store/

All categories are showing correctly except for the "boys birthday themes" and "girls birthday themes" categories.

Now here is the strange part. If I remove the image handler by clicking on the "Remove Image Handler from database" option in the admin area the categories mentioned above shows perfectly again. But when I click to install the image handler again it gives me the blank pages all over again so those categories are not accessible.

I have to note that i haven't deleted the files from the previous version as before installing a new one. I jsut replaced the files. However, the image handler is giving me blank pages only for two categories, and not for all of them so i figure something else must be in question.

Anybody has an idea? I know I'm out..

Thanks in advance..

Not sure this is an IH2 issue.. (Otherwise you'd have the problem in the entire store..) Do these two categories work if you turn off your SEO program?? I can't help but wonder what happens with standard Zen Cart URLs

No, they are giving me blank pages even when i turn off the SEO module. So it's not the SEO module thing.

Only when I click to remove the image handler from admin, they show up perfectly. Once I click on install image handler again, they are giving me blank pages again.

Took a second look and the other possible culprit could be some setting or configuration within your Better Categories setup.. The source code on the rendered pages for these two categories is blank.. This is a sign that something is stopping these pages from properly rendering.. and if it was IH2, all of your product pages would have the same issue.. Clearly whatever it is is directly conflicting with IH2, but I don't think that the issue is caused by IH2..

[vladimir_vulic]

Not sure this is an IH2 issue.. (Otherwise you'd have the problem in the entire store..) Do these two categories work if you turn off your SEO program?? I can't help but wonder what happens with standard Zen Cart URLs

These two categories are the only ones giving me blank pages when the image handler is installed. And they are returning as blank pages even when I turn off the SEO module.

Only when I remove the image handler again, they are showing up without any problems. So I figure there is something up with these two categories or the iamge handler itself. But I can't even begin to imagine what can it be.

[DivaVocals]

No, they are giving me blank pages even when i turn off the SEO module. So it's not the SEO module thing.

Only when I click to remove the image handler from admin, they show up perfectly. Once I click on install image handler again, they are giving me blank pages again.

These two categories are the only ones giving me blank pages when the image handler is installed. And they are returning as blank pages even when I turn off the SEO module.

Only when I remove the image handler again, they are showing up without any problems. So I figure there is something up with these two categories or the iamge handler itself. But I can't even begin to imagine what can it be.

The IH2 code is category neutral.. So if it was an issue with IH2, I suspect that all of your categories would function the same way.. It's possible it's a conflict with code from another module.. But I doubt that as well.. Whatever the issue is, it's something that is unique to the configuration of these two categories..

[nagelkruid]

These two categories are the only ones giving me blank pages when the image handler is installed. And they are returning as blank pages even when I turn off the SEO module.

Only when I remove the image handler again, they are showing up without any problems. So I figure there is something up with these two categories or the iamge handler itself. But I can't even begin to imagine what can it be.

They have created a lovely utility to help you, you should check it out ... https://www.zen-cart.com/tutorials/index.php?article=82

[vladimir_vulic]

They have created a lovely utility to help you, you should check it out ... https://www.zen-cart.com/tutorials/index.php?article=82

not sure how this can help me but thanks anyways. :)

[DivaVocals]

They have created a lovely utility to help you, you should check it out ... https://www.zen-cart.com/tutorials/index.php?article=82

not sure how this can help me but thanks anyways. :)

What he's suggesting is kinda what I have been saying.. You've not gone through all the other possibilities which could be causing your blank page for only TWO categories..

Logically if IH2 was the cause you would truly have issues with more than just two categories.. A quick look at the IH2 code and you would see that it is indeed category neutral.. I suggest having a go at some of the troubleshooting options suggested in the article nagelkruid posted..

[vladimir_vulic]

What he's suggesting is kinda what I have been saying.. You've not gone through all the other possibilities which could be causing your blank page for only TWO categories..

Logically if IH2 was the cause you would truly have issues with more than just two categories.. A quick look at the IH2 code and you would see that it is indeed category neutral.. I suggest having a go at some of the troubleshooting options suggested in the article nagelkruid posted..

Thanks guys for all your help, but I've found the problem. It looks like one or two products in each category referred to a image file that wasn't on the server in the corresponding folder. Once I've uploaded the file and updated the products, they are now showing up as they should.

So, thanks guys for trying to help me. I just wanted you to know I found the solution and what was it.

Cheers!

[DivaVocals]

Thanks guys for all your help, but I've found the problem. It looks like one or two products in each category referred to a image file that wasn't on the server in the corresponding folder. Once I've uploaded the file and updated the products, they are now showing up as they should.

So, thanks guys for trying to help me. I just wanted you to know I found the solution and what was it.

Cheers!

Awesome!!!

[joyjoy]

Your main product image is not being cached your additional image is so the watermark is only being applied to the cached image.. I suggest going to IH2 admin and uninstalling IH2. (by clicking on the "Remove Image Handler from database" option in the admin area) The using your FTP program delete ALL of the FOLDERS (not the .htaccess file) inside your bmz_cache folder. (DO NOT use the clear image cache option in the IH2 admin) Then go back to the IH2 admin and install IH2 again.. See if this helps kick things back in order..

Hi Diva,

Not too worried on that part. I just need some direction in how to create my own watermarks right now. If you look on the additional image it looks horrible...it's not even transparent. Is there some guidelines that I can follow to create a watermark?

Maybe the size of the original png file that is being used with IH2? I'm building it on Photoshop with a transparent background, however the background doesn't seem to be transparent.

Thank you!