• Invalid characters in the image filenames
  • Invalid characters in the PRODUCT names

Dashes - , slashes / , parenthesis () , as well as single ' , and double quotes " , are the most often used characters in product names and image filenames.. They cause issues with not only this module, but for many other modules as well..

My suggestion is to go through your product names as well as ALL your category and product images and remove any of these offending characters and see if you get a different result.. Also check that your product attributes also do not contain any of these characters..
Hi Diva,

Thanks for your reply. Yes it is a very strange issue and with so much changed it is hard to pinpoint. I do appreciate your input!

I have previously removed all of the images that contain invalid charectors, but i didnt think to try and eleminate product names with invalid chars. I will try that. Also for the attributes... Is it the attribute name or value? For example we have some with Option Name = Size, Option Value = 11 x 14"

Thanks!
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