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  1. #20
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
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    10,021
    Plugin Contributions
    32

    Default Re: Super Orders 2.0

    a few more items..
    Quote Originally Posted by joyjoy View Post
    Does this add on have the ability to update your customer with order information, for example:
    payment received
    You can read more about the payment system in the readme file, but it should be noted that orders paid via credit card will have SO payment records entered automatically. As I have posted here in the support thread, that SO auto-payment generation will be extended to include PayPal paid orders in the upcoming release. (currently in development) All other (manual) payments types requires the shopowner to enter an SO payment record manually.

    Quote Originally Posted by DivaVocals View Post
    If you are looking for a way to automate shipping and tracking information, this is not a formal option within the default Zen Cart orders either. Super Orders using the exact same status and orders comments functions as the default orders does.. Most store owners use the comments and order status functions for this. (Update store status, send customer notifications, etc)

    You might take a look through the free add-ons for shipping tracking modules if you are looking for this functionality. I believe there are a number of free add-ons for USPS, UPS, and FedEx. I don't use any of them so I can't give you anymore information than that..
    Let me clarify this just a little bit for anyone else reading..

    Q. Can you add shipping tracking information using Super Orders??
    A. Yes, using the orders status/comments system you can add order comments (including tracking data), update the order status, and send customers notifications when you add comments or update the order status.. This works EXACTLY the same in Super Orders as it does with the default Zen Cart orders functionality..

    Q. Are there modules which allow the automated entry and customer notification of shipping tracking data.
    A. Yes there are some modules which do this. To my knowledge, there isn't a single module which automates tracking for UPS, FedEx, and USPS. However there are a few individual modules for each of these shipping carriers. Please search the download section for these modules. Each has it's own support thread where you can get assistance with installation and support issues.

    Hope this is a little clearer..
    Last edited by DivaVocals; 20 Oct 2010 at 01:33 AM.
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