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  1. #1
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    Default Re: Image Handler 2 Support

    thanks Diva, I got curious and stupid at the same time...lol I went to the folder to check and there were the ones i uploaded (that did not show) and the ones that were inserted via IH2...they were at the top and before I thought about it...I delete the former ones, without checking the discrepancy in names...lol since I am sure that is the problem.

  2. #2
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    Default Re: Image Handler 2 Support

    Hello Guys,

    I need some help please.

    I had installed IH2 on my zen-cart then i took it off and installed image swap to test it, but didn't like it, so I removed it and installed IH2 back on. Now my IH2 only works partial.

    my site is www.isambella.com/shop

    If you move your mouse to the left side NEW PRODUCTS, it does work and it does work on HOVER, but my category or my product listing or product detail pages do not show on HOVER.

    Can any1 tell me what I can do to fix this issue. I tried removing and reinstalling like 15 times.

    Thanks

  3. #3
    Join Date
    Jan 2007
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    Los Angeles, California, United States
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by antoniobb View Post
    Well, this issue happens on absolutely every category, starting at the main page. All images hover, but some load the large one, others just load the same size as displayed....
    Looking at your store it does not appear that you have IH2 installed correctly.. Your images are not being cached at all which probably explains the half working functionality..

    Quote Originally Posted by DarkAngel View Post
    thanks Diva, I got curious and stupid at the same time...lol I went to the folder to check and there were the ones i uploaded (that did not show) and the ones that were inserted via IH2...they were at the top and before I thought about it...I delete the former ones, without checking the discrepancy in names...lol since I am sure that is the problem.
    No worries.. Still strongly suggest updating to the latest and greatest version.. Nigel's fixes to the javascript alone are well worth it!!!
    Quote Originally Posted by DigitalGuard View Post
    Hello Guys,

    I need some help please.

    I had installed IH2 on my zen-cart then i took it off and installed image swap to test it, but didn't like it, so I removed it and installed IH2 back on. Now my IH2 only works partial.

    my site is www.isambella.com/shop

    If you move your mouse to the left side NEW PRODUCTS, it does work and it does work on HOVER, but my category or my product listing or product detail pages do not show on HOVER.

    Can any1 tell me what I can do to fix this issue. I tried removing and reinstalling like 15 times.

    Thanks
    Sounds like one or more issues is causing your problems:

    1. Image Swap not uninstalled completely
    2. IH2 not installed correctly..

    Suggest rolling back to a version of your store prior to installing EITHER one of these mods and try re-installing IH2 again..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #4
    Join Date
    Nov 2007
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by DivaVocals View Post
    Looking at your store it does not appear that you have IH2 installed correctly.. Your images are not being cached at all which probably explains the half working functionality..


    No worries.. Still strongly suggest updating to the latest and greatest version.. Nigel's fixes to the javascript alone are well worth it!!!
    Sounds like one or more issues is causing your problems:

    1. Image Swap not uninstalled completely
    2. IH2 not installed correctly..

    Suggest rolling back to a version of your store prior to installing EITHER one of these mods and try re-installing IH2 again..

    I did try manually removing every file I have touched and on both the Image swap and IH2 and then reinstalled it.. still nothing...

  5. #5
    Join Date
    Jan 2007
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by DigitalGuard View Post
    I did try manually removing every file I have touched and on both the Image swap and IH2 and then reinstalled it.. still nothing...
    Quote Originally Posted by DigitalGuard
    Any other way of doing this... I did not make a good backup before I installed this mods.
    IH2 is really a straightforward install.. I suspect that the issues you have are due to some leftover Image Swap code which is preventing IH2 from working..

    If you did not make a good backup of your store then you will need to backup your store, and using a file comparison program (either Winmerge or Beyond Compare) you'll need to reverse all the code changes from both mods. Upload the changed files test your store to REALLY make sure the store works and to ensure that both mods are really un-installed... THEN try re-installing IH2 again..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  6. #6
    Join Date
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by DivaVocals View Post
    IH2 is really a straightforward install.. I suspect that the issues you have are due to some leftover Image Swap code which is preventing IH2 from working..

    If you did not make a good backup of your store then you will need to backup your store, and using a file comparison program (either Winmerge or Beyond Compare) you'll need to reverse all the code changes from both mods. Upload the changed files test your store to REALLY make sure the store works and to ensure that both mods are really un-installed... THEN try re-installing IH2 again..
    I just checked all my IH2 files are exactly the same as my web server files... Could it be its something in the database?.

    Also I checked the files of image swap... All files deleted and new files installed...

    Also I just checked the images and they are bringing from BMZ_Cache.. so the backend is working just the HOVER is not working on the category images and also product detail images. My additional product images work, new products works... just category and product listing and product detail.

    Thanks again
    Last edited by DigitalGuard; 9 Nov 2010 at 09:04 PM.

  7. #7
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    Default Re: Image Handler 2 Support

    Ok Figured it out... Thank You

  8. #8
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    Apr 2008
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by DivaVocals View Post
    Looking at your store it does not appear that you have IH2 installed correctly.. Your images are not being cached at all which probably explains the half working functionality..

    .
    Any Idea why? All the files are there, and I am able to install and uninstall the module directly from the admin of IH2

  9. #9
    Join Date
    Jan 2007
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by antoniobb View Post
    Any Idea why? All the files are there, and I am able to install and uninstall the module directly from the admin of IH2
    Without seeing how you installed it, I would be guessing at best why.. All I can say is that IH2 REALLY is a straightforward install, and the majority of issues with it functioning usually revolve around incorrect installs..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  10. #10
    Join Date
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by DivaVocals View Post
    Without seeing how you installed it, I would be guessing at best why.. All I can say is that IH2 REALLY is a straightforward install, and the majority of issues with it functioning usually revolve around incorrect installs..
    Just sent you a PM... just reinstalled the module completely and it keeps doing the same..

 

 
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