ozpost shipping module

[sgallasch]

Using zencart v1.3.9g I had ozpost v2.0.6 running. I then upgraded to ozpost 2.1.1. Going to admin and doing unistall then install of the new version. As a result of installing the new version 2.1.1 Shopping Cart quantity adjustments became broken. That is, no quantity adjustment (increasing or decreasing the number of items) could be made via the Shopping cart, although products could still be deleted completely.

I then downloaded and installed ozpost v2.0.9 and once again, as with v2.0.6 quantity adjustments could be made. Therefore the problem lies with the coding of v2.1.1 files somewhere.

Yes i am using v2.0.9 and it has worked very well, when i got an update from Rod by email he did not mention if it was a critical update so i just left what i had in place as updating takes me a lot of time to get things how i like them and a lot of mucking around plus down time from getting orders so i hate updating. Now it is doing the cost per item price when somebody orders just one thing i am not sure why this happening, i hope Rod can take a look, i hope he is also supporting zencart 1.38 users also and not just the new version as we all have to pay for use.

[RodG]

Is the server down for quotes at the moment

No.

as i can't get any quotes to come through.

What does 'Debug' say?

Also one other question, do i need to update to the latest version if everything is working fine with the version prior to new update.

No, but just as with any software, if you expect the latest security fixes, the latestest bug fixes, and the latest features, then yes, you will need to upgrade.

It's not as though you need to update the entire store... it most it requires the replacement of 3 files!!

Well it was till just recently

Did you subscription/trial expire?

I just did the update and found problems with it, not displaying the ozpost gif in the shopping cart just the URL string which looked terrible,

A known problem. The fix.......
-------------------------------
ozpost v2.1.1
/includes/modules/shipping/ozpost/php
line 315 currently reads:
$ozicon = ( $_SERVER['QUERY_STR........

Change it to read
$ozicon = " " ;

Resave.
-------------------------------

also when the quotes were working it was only quoting on 2 or more items, when there was one item it was only giving the stored per item price, which is ok but i like live quotes for everything for my customers.

Have you had any other subscribers with these problems.

Thanks for any info on this.

This is a VERY COMMON COMPLAINT.
Your items are suitable for letter rates, but you have disabled letter rates as a valid option, and at the same time you have left the default setting to hide parcel rates if the items are letter sized. The module is therefore givingthe only thing you have left ... the static rates.

Solution.
1. Allow letter rates for letter sized objects or
2. Don't hide the parcel rates if the items are letter sized.
3. Use valid weight/dimensions for your products (assuming that they are not letter sized to start with).

Cheers
Rod

[RodG]

Using zencart v1.3.9g I had ozpost v2.0.6 running. I then upgraded to ozpost 2.1.1. Going to admin and doing unistall then install of the new version. As a result of installing the new version 2.1.1 Shopping Cart quantity adjustments became broken.

Sorry, but ozpost cannot cause this problem.
There must be more to this than it appears.

Cheers
Rod

[RodG]

Yes i am using v2.0.9 and it has worked very well, when i got an update from Rod by email

for the record, I generally do NOT send updates by email.. The only exception is if a problem has been identified and I need the fix to be verified.

he did not mention if it was a critical update

There has never been any 'critical updates' - It is recommended that all users keep their installations up to date, but not for any 'critical' reasons.

so i just left what i had in place as updating takes me a lot of time to get things how i like them

You aren't needing to update your entire installation, there's just 3 files to replace (no merging required) plus the addition of any new icons.

and a lot of mucking around

OK, I'll give you this one.... what with the number of options and settings, re-settting it all can take a lot of messing around... perhaps even 5 minutes :-)

plus down time from getting orders so i hate updating. Now it is doing the cost per item price when somebody orders just one thing i am not sure why this happening,

DEBUG is your friend.

i hope Rod can take a look,

I'd be happy to, but I'd need a URL so that I can see/verify the problem for myself.

i hope he is also supporting zencart 1.38 users also and not just the new version as we all have to pay for use.

As always, I'm happy to support all users where possible, no matter what version of zencart or ozpost is being used, but NOT because you "all have to pay for use", because this is NOT the case. The software is GPL, it is entirely free, and like all GPL software it comes without any warranty or fitness of use. Its use does not entitle anyone to any support.whatso ever.

The *subscriptions* are for access to the quotation server(s) .. nothing more, nothing less.....

It is my responsibilty to keep these servers up to date and online. It is also my responsibilty to ensure that server updates do not break existing client software.

Any other work I perform in the name of 'ozpost' (such as development and ongoing support of the client software) is still done on a purely voluntary basis.

I Thought I should clafity that, because the implication that the ozpost module(s) themselves are of a commercial nature means they'd not be allowed int the downloads section, and I would not be able to offer support for it in this forum. Ir needs to be made clear that the subriptions are for the server, not for the software and/or support.

Cheers
Rod

[Ragareb]

Sorry, but ozpost cannot cause this problem.
There must be more to this than it appears.

Cheers
Rod

I looked at code for v2.1.1 in:
includes/templates/CUSTOM/templates/tpl_modules_shipping_estimator.php near bottom of the page I added line:

echo "</form>" ;

This solved the problem. That line was in both v2.0.6 and v2.0.9 but not in v2.1.1

Cheers

[RodG]

I looked at code for v2.1.1 in:
includes/templates/CUSTOM/templates/tpl_modules_shipping_estimator.php near bottom of the page I added line:

echo "</form>" ;

This solved the problem. That line was in both v2.0.6 and v2.0.9 but not in v2.1.1

Cheers

Yeah, I am aware of that line somehow getting dropped but I thought no one would notice . This doesn't really explain the problem you describe though (well not in any way that makes logical sense to me at the moment), but if you've found that it fixes it them I'm happy to leave it at that

Cheers
Rod.

ps. Good Catch.

[sgallasch]

No.



What does 'Debug' say?



No, but just as with any software, if you expect the latest security fixes, the latestest bug fixes, and the latest features, then yes, you will need to upgrade.

It's not as though you need to update the entire store... it most it requires the replacement of 3 files!!



Did you subscription/trial expire?




A known problem. The fix.......
-------------------------------
ozpost v2.1.1
/includes/modules/shipping/ozpost/php
line 315 currently reads:
$ozicon = ( $_SERVER['QUERY_STR........

Change it to read
$ozicon = " " ;

Resave.
-------------------------------




This is a VERY COMMON COMPLAINT.
Your items are suitable for letter rates, but you have disabled letter rates as a valid option, and at the same time you have left the default setting to hide parcel rates if the items are letter sized. The module is therefore givingthe only thing you have left ... the static rates.

Solution.
1. Allow letter rates for letter sized objects or
2. Don't hide the parcel rates if the items are letter sized.
3. Use valid weight/dimensions for your products (assuming that they are not letter sized to start with).

Cheers
Rod

Thanks Rod for the help, but all my products are DVDs which are letter sized with proper weight and dimen so i always had hide parcel rates hidden. the live quotes work fine for australian deliveries as a large letter, but when i switch to my test O/S address it reverts back to the static price, this has never happened before and i have never changed anything, this all began last night, it just used to give the large letter price for O/S customers which i could adjust with handling costs, what could of changed?

Thanks for all the other answers to questions, you have created a great mod!

[RodG]

i have never changed anything, this all began last night, it just used to give the large letter price for O/S customers which i could adjust with handling costs, what could of changed?

Thanks for all the other answers to questions, you have created a great mod!

Hmmm, I updated some of the server code last night... coincidence? Maybe, but gut feeling says I probably broke something in the process.

I've just reverted back to previous code pending further investigation.

Cheers
Rod

[sgallasch]

Hmmm, I updated some of the server code last night... coincidence? Maybe, but gut feeling says I probably broke something in the process.

I've just reverted back to previous code pending further investigation.

Cheers
Rod

ahaa struck gold great news it has fixed the problem,

A GREAT BIG THANKS ROD

[annav]

Hi, I have a bit of an unusual problem with the postage module. I am running ozpost V2.0.9 on ZenCart v1.3.9 something - not the latest one.

All postage calculations are working correct with the exception of postcodes in the ACT which are averaging approximately $2.00 more than they should.

It's only postcodes within and around the ACT. All others (I only tried all capital cities) are calculating correctly.

Any idea what the problem could be as I have hit a blank.

Thanks
Anna
www.toycrazy.com.au