OLD Super Orders 2.0 (See v3.0 thread instead)

[joyjoy]

Thank you for your help.

I have installed Ty Tracker it works seamlessly with Super Orders.

Last question regarding this mod:
Is there a way to add additional update fields into Super Orders such as order shipped, order returned, etc?

Thank you.

[DivaVocals]

Last question regarding this mod:
Is there a way to add additional update fields into Super Orders such as order shipped, order returned, etc?

The default order status/comments features could be used in this regard. You would need to add additional Zen Cart order statuses, and when you update the order status and/or comments, the comments section will reflect the time and date. The upcoming Super Orders release will also include the "admin only" style comments that are part of Zen Cart's 1.3.9 default orders.php.

If that is not what you are looking for, remember that it is open source software so there is always a way to customize Zen Cart and the add-ons anyway you like to achive a desired result. If you are uncomfortable with making the changes needed to adapt it to your own use, perhaps posting for paid assistance in the Commercial Help Wanted area may be of benefit to you.

[joyjoy]

Thank you very much for your response.

So if I'm getting this...it's possible to add additional update "types" but it would need to be done through the default zen cart coding?

Once I update the new update types will it still be able to function in the same was as far as notifying customers go? Thank you.

[DivaVocals]

Thank you very much for your response.

So if I'm getting this...it's possible to add additional update "types" but it would need to be done through the default zen cart coding?

Once I update the new update types will it still be able to function in the same was as far as notifying customers go? Thank you.

Order statuses are a default Zen Cart function.. (which is the SAME in Super Orders as it is in the Zen Cart default orders.php) You simply add more order statuses and use them as you see fit..

[joyjoy]

I haven't been able to get the refund feature to work on Super Orders so I will be doing manual refunds via paypal. Is there a way to change the status update from "Processing" to "Refund" once this is done.

Thank you.

Nevermind, I think I figured it out.... :)

[davale]

I'm having a problem updating from 2.0 Rev46 to 2.0 1.39 on ZC 1.38. The update mails generated by SO no longer include the comments defined in the Auto Comments fields in the SO configuration. The Status History is showing the right information but it is not send out to my customers. I've been searching the code for hours now but I simply can't find where I'm going wrong.

I know it must be in the super_orders_functions.php file since the emails are created here. I'm looking at this peace of code as the cause of my problem:

$status = $status_info->fields['orders_status_id'];
if (zen_not_null($status_info->fields['comments']) && $status_info->fields['comments'] != '' && $_POST['notify_comments'] == 'on') {
$notify_comments = EMAIL_TEXT_COMMENTS_UPDATE . $status_info->fields['comments'] . "\n\n";
}

I have to admit that have made edits to this file but even with the standard version supplied in the download the Auto Comments do not show in the emails. The SQL-file included with SO 2.0 1.39 does not seem to add anything to the database so I did not run it to preserve all my current data.

Can someone please point me in the right direction?

[damiantaylor]

Hi,
I've just come across a small bug when doing a partial refund results in the balance due being £-0.00.

I have a customer who ordered 2 items.
He wants to exchange 1 item for a different size and return the other.
I issued a refund and used the edit order totals link to post a negative amount so the balance due would still be zero (see the line in red below) but here's what I got:

Sub-Total: £114.98
Refund 1 x Demon Flex Force Pro Short 2011 £-44.99
Shipping: £0.00
Total: £69.99
Amount Applied: £69.99
Balance Due: £-0.00

It's probably an easy fix for someone who knows the code but I can't find how to do it

It would be great to have a refund or cancel button next to each item on the order so you could post a refund and have the item highlighted on the invoice and packing slip as being refunded or cancelled.
I know this is not a very common situation though; where a customer returns an order for a partial refund and an exchange.
I'm just lucky I guess

[dw08gm]

Post #1899 of this thread (http://www.zen-cart.com/forum/showpo...postcount=1899) contains two graphics showing the layout of an order details page.

Between "Invoice No. ####" and the products listing are two grey tables:
- the topmost having four columns headed First Name, Payer Email, Trans Type and Currency
- that underlying has two columns headed Order Refunds and Voiding Order Authorizations.

As neither of these two tables appear in my superorders setup, I am wondering whether they are part of the superorders setup or part of the core or other mod.

Thanks

[DivaVocals]

If you read through all the posts leading up to that particular one you would see that this is the payments notification section which appears in different variations if orders are paid via PayPal, Authorize.net or Linkpoint.. This is core Zen Cart functionality which is included in Super Orders as super_orders.php is based on the default orders.php..

Post #1899 of this thread (http://www.zen-cart.com/forum/showpo...postcount=1899) contains two graphics showing the layout of an order details page.

Between "Invoice No. ####" and the products listing are two grey tables:
- the topmost having four columns headed First Name, Payer Email, Trans Type and Currency
- that underlying has two columns headed Order Refunds and Voiding Order Authorizations.

As neither of these two tables appear in my superorders setup, I am wondering whether they are part of the superorders setup or part of the core or other mod.

Thanks

[dutchy]

Hello, can super orders split quantities of products for dispatch??

I know it can split shipping notes up so Item A and Item B are shipped separately.

What I am looking for is to split Item A etc,

for example,
I sell 50 of Item A and 50 of Item B

I only have 40 of Item A in stock

So can I have

Shipping note 1
40 x Item A (10 to follow)
50 x Item B

Shipping note 2 (back order)
10 x Item A

Thanks
Michael