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  1. #1311
    Join Date
    Nov 2010
    Location
    Brisbane Queensland
    Posts
    11
    Plugin Contributions
    0

    Default Re: ozpost shipping module

    I have "hide courier rates" set to NO.

  2. #1312
    Join Date
    Dec 2007
    Posts
    52
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    0

    Default Re: ozpost shipping module

    Hi RodG,

    With fastway courier it seem like there are problem adding the 5kg excess saver price or calculate the number of label incorrect.

    Live site is http://www.mybeershop.com.au

    Example

    Product
    http://www.mybeershop.com.au/index.p...products_id=96

    which is 12 kg send to postcode 2481

    it doesn't add 5kg excess price which should be 2 of them.

    or

    product
    http://www.mybeershop.com.au/index.p...products_id=96
    plus
    http://www.mybeershop.com.au/index.p...products_id=60

    which should only add 1 kg extra
    and should be orage + 2x saver label but it estimate Orange label + 5 x saver labels!!


    or if I order

    http://www.mybeershop.com.au/index.p...products_id=96
    plus
    2 of
    http://www.mybeershop.com.au/index.p...products_id=44

    total 30kgs and as fastway only allows 25kgs each package, what I done is i sent max package weight to 25kg in admin>configuration>shipping/packaging. and set yes in ozpost modules to allows split package.

    when I do estimate shipping, it shows 2 red label + 6 savers. (which I believe it should be 4, max of 5 depends how item is split), but even 2 red + 6 saver label it shows price of $70.40!!

    and I believe 2 red label plus 6 savers should only be $47.20 in total.

    I have V2.1.1 installed

    Please have a look and tell me what I should do.

    Thank you

  3. #1313
    Join Date
    Jun 2006
    Location
    Melbourne, VIC
    Posts
    106
    Plugin Contributions
    0

    Default Re: ozpost shipping module

    Hi Rod,


    I have an 11.89Kg parcel that is going to Denmark.

    I only use either registered mail, EPI or ECI parcels for OS shipments.

    When I display the shopping cart, from the debugging infomation it says;


    Code:
    Submitted: Length=64.60cm, Width=64.50cm, Height=64.40cm, Weight=13079gms, NumBoxes=1
    Server response time 1.902ms
    But no shipping options are given to the user. Also, if I try to go to the checkout, the checkout page is completely blank.

    Now, If I set Restrain Dimensions to Yes I now get the following debug message from the server;

    Code:
    Submitted: Length=64.60cm, Width=35.00cm, Height=35.00cm, Weight=13079gms, NumBoxes=1
    Server response time 4.031ms
    Server Returned:
    SEA187.30Mon 21st of FebSeaSEAi222.15Mon 21st of FebInsured SeaAIR425.20Mon 6th of DecAirEPI430.60Mon 29th of NovExpress Parcel InternationalECId434.00Thu 25th of NovECI DocumentsECIm442.25Thu 25th of NovECI MerchandiseAIRi460.05Mon 6th of DecInsured AirEPIi465.45Mon 29th of NovExpress Parcel International Insured 74.55.148.130 Fri Nov 19, 2010 15:31 (SA Server Time) 16:01 (VIC Store Time) Sat 20th of Nov 34.85 0.00 N/A N/A 115
    And I get the following shipping quote displayed;
    Shipping quotes are based on the address information you selected:
    Code:
    Highett 3190 to N/A 2830 Denmark
    Available Shipping Methods 	Rates
    Australia Post, Express Parcel International Mon 29th of Nov 	US$433.38
    Australia Post, ECI Merchandise Thu 25th of Nov 	US$440.92

    So presumably in the first case, the parcel was too big? But why didn't the server reply with any response when Restrain Dimensions was set to No

    Also the response time was much shorter at 1.902ms. Did the server just reject the request.

    Also, the value quoted US$433.38, is a bit less than double the price for a package up to 20KG as quoted from the Australia Post site.
    Code:
    Express Courier International Merchandise  $292.25   20kg
    Does that mean it has been split into 2 parcels. If so it doesn't say so. It is blank after the The Boxes: field?

    Code:
    Items: 75Weight: 11.89kgsAmount: US$1,156.30 Dims: 64.60x35.00x35.00 Boxes:
    Is this a bug?

    I understand that doing the volume calculations are difficult to do, and I'm happy to ignore the volume calcs at this stage as I know that 99% of the time the volume is not an issue for me.

    As to weight, yes I need the module to deal with that.


    So in configuring the module I expected that setting Restrain Dimensions to No would do what I want and ignore any size restrictions. But instead I get a blank page?

    Any idea as to what is going on? And how I can fix it. I'm running the latest module V2.1.1

    Cheers,

    Peter.

  4. #1314
    Join Date
    Nov 2008
    Posts
    4
    Plugin Contributions
    0

    Default Re: ozpost shipping module

    Hi
    I am having problems with the oz post mod 2.11 I have installed this new mod (did have auspost 1.1 mod) today I know it is a sub service now but understand that it has a 60 days trial period. I am using zencart 1.3.9.e The mod is not displaying any aus post items or courier items or ego, just the flat rate I did a how much time I have left 59 was the result I have the following enabled/disabled

    Hide parcel rates if letter sized ?
    If the parcel/items are letter sized would you like to hide the parcel postage rates? Tip: If you dissallow letters set this to NO

    No

    Hide parcel rates if Satchel sized ?
    If the items will fit into a satchel would you like to hide the parcel postage rates?
    Note: Has no effect if debug is enabled


    No

    Hide Courier rates if Australia Post can handle it?
    If the items can be sent by Australia Post do you still want to show courier rates?
    Note: Has no effect if debug is enabled


    No

    Hide Handling Fees?
    The handling fees are still in the total shipping cost but the Handling Fee is not itemised on the invoice.

    NO

    Any clues as to why only flat rate is showing which works fine and nothing else? I put all the files were they were suppose to go very easy install by the way

    I have debuging enabled and this is what I got
    cheers
    Jeremy

    www.ribbonista.com.au


    Debugging information
    Item 1-1 Black Argyle Clippies Set Parcel
    Weight 0.5gms Items 1 Weight 0.55gms
    Dimensions 23 x 15 x 4.5 23 x 15 x 4.5
    Cube / Weight 1552.5cc / 0.388125Kgs 1552.5cc / 0.388125Kgs
    Item 2-1 Wild Ones Bitty Bow Set Parcel
    Weight 0.5gms Items 2 Weight 1.1gms
    Dimensions 23 x 15 x 4.5 23 x 15 x 9
    Cube / Weight 1552.5cc / 0.388125Kgs 3105cc / 0.77625Kgs
    Item 3-1 Pink Lime Stripe Bow Set Parcel
    Weight 0.5gms Items 3 Weight 1.65gms
    Dimensions 23 x 15 x 4.5 23 x 15 x 13.5
    Cube / Weight 1552.5cc / 0.388125Kgs 4657.5cc / 1.164375Kgs
    Submitted: Length=23.00cm, Width=15.00cm, Height=13.50cm, Weight=1gms, NumBoxes=1
    Server response time 0.499ms
    Server Returned:
    Error0.000Invalid input Data [Ozpost.net account expired] 74.55.148.130 15:34 ( Store Time) 0.00 0.00 N/A N/A -56

  5. #1315
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
    Plugin Contributions
    7

    Default Re: ozpost shipping module

    Quote Originally Posted by ks_b View Post
    Please have a look and tell me what I should do.

    Thank you
    For the time being it may pay to disable FastWay.
    It appears they have very recently made a change to the output format of thier data causing things to break. I'm working on a solution now.

    Cheers
    Rod

  6. #1316
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
    Plugin Contributions
    7

    Default Re: ozpost shipping module

    Quote Originally Posted by ribbonista01 View Post
    I am having problems with the oz post mod 2.11 I have installed this new mod (did have auspost 1.1 mod) today I know it is a sub service now but understand that it has a 60 days trial period.
    As your debug output shows:
    Error0.000Invalid input Data [Ozpost.net account expired]

    The subscribtions provide access to the ozpost.net servers, regardless of the software being used to access them.

    Quote Originally Posted by ribbonista01 View Post
    I am using zencart 1.3.9.e The mod is not displaying any aus post items or courier items or ego, just the flat rate I did a how much time I have left 59 was the result I have the following enabled/disabled
    Alas, the debug output shows the true story......

    Error0.000Invalid input Data [Ozpost.net account expired] 74.55.148.130 15:34 ( Store Time) 0.00 0.00 N/A N/A -56

    The "-56" indicates that your subscription/trial ended 56 days ago.

    Your debug output does also indiace a few other issues that you will need to take care of before it'll do anything useful..

    For example:
    Debugging information
    Item 1-1 Black Argyle Clippies Set Parcel
    Weight 0.5gms

    Now, I admit, I've no idea what a "Black Argyle Clippies Set" is, but at only 0.5grams in weight I can only assume it is a feather or perhaps a gas filled balloon? What I'm saying is that 0.5gms is VERY LIGHT for a store item, but again, I do know of at least one store that does sell feathers and feather products, so this may be correct after all.

    "Dimensions 23 x 15 x 4.5 "

    OK.... but then ......

    "Item 2-1 Wild Ones Bitty Bow Set Parcel
    Weight 0.5gms Items 2 Weight 1.1gms
    Dimensions 23 x 15 x 4.5 "

    Is it just a coincidence that this item has exactly the same weight and dimension as the Black Argyle Clippies Set?

    I suspect that these are just default values... nothing wrong with that if all (or most) of your products do fall into some ballpatk size/weight limits (then you only need add weight/dimensions for the exceptions), but if you are going to rely on the defaults you really should make them somewhat realistic. Keep in mind that the dimensions are mainly used for 'sorting' purposes (letters, satchels, parcels) so these methods will usually fail with invalid dimensions, and the quote accuracy is determined mainly by weight/destination, and if the weights are extremely low you may appear to get valid quotes, until you realise you can add a 100 items to the cart and the quote doesn't change.

    Cheers
    Rod

    ps. I have just given an additional 7 days trial access.

  7. #1317
    Join Date
    Dec 2007
    Posts
    52
    Plugin Contributions
    0

    Default Re: ozpost shipping module

    Quote Originally Posted by RodG View Post
    For the time being it may pay to disable FastWay.
    It appears they have very recently made a change to the output format of thier data causing things to break. I'm working on a solution now.

    Cheers
    Rod
    Thanks for quick respond.. hope you find solution soon.

  8. #1318
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
    Plugin Contributions
    7

    Default Re: ozpost shipping module

    Quote Originally Posted by Peter Homann View Post
    So in configuring the module I expected that setting Restrain Dimensions to No would do what I want and ignore any size restrictions. But instead I get a blank page?
    At the moment I'm at a loss to explain the blank page problem (unable to replicate). I can however tell you that your expectations of the Restrain Dimensions should be the exact opposite to what you have stated here. Setting this option to "YES" will effectively ignore any size restrictions.

    The code for this is pretty simple (but surprising effective when not subject to cubing rules).. Basically, with this set to 'yes' normal parcel calculations are applied all the way until either the length or the girth limits are reached, then as more items are added, these maximum dimensions are retained and only the weights are incremented.
    With this set to 'no' the parcel can 'grow' to way beyond the size limits imposed by any given carrier. (Which means in reality you'll probably need to split the parcel into two or more packages anyway), in which case a better option may be to use the 'use core weight' = 'yes' setting, which will limit the parcel by weight, and quote for multiple parcels.
    Just to keep this a little 'interesting', when cart is split into muliple parcels by weight, it ALSO splits the parcel size by a proportionate amount, lengthwise.
    (zencart itself knows nothing about this though), so while 'ozpost' may calculate a 1 parcel 300x10x10 x40kgs, the zencart code (knows nothing about dimensions) will create two parcels of 20kg each, meanwhile, 'ozpost' will check for the multiple parcels, so the final quote will be for 2 parcels @20kg measuring 150x10x10

    If the "Restrain dimensions' is also on, the quore will be for 2 parcels @20kg measuring 105x10x10each

    Does that make sense?

    As for the blank page --- still looking into it..

    Cheers
    Rod

  9. #1319
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
    Plugin Contributions
    7

    Default Re: ozpost shipping module

    Quote Originally Posted by ks_b View Post
    Thanks for quick respond.. hope you find solution soon.
    Hopefully I've fixed it.

    Cheers
    Rod

  10. #1320
    Join Date
    Dec 2007
    Posts
    52
    Plugin Contributions
    0

    Default Re: ozpost shipping module

    Hi RodG,
    Thanks for quick fixed. Normal packaging seem to be fine now... but there are still problem when package need to be split up.

    The number of saver label is different to previous tested but the total cost still wrong...

    From my example in previous post

    if I order

    http://www.mybeershop.com.au/index.p...products_id=96
    plus
    2 of
    http://www.mybeershop.com.au/index.p...products_id=44

    sending to postcode 2560
    total 30kgs and as fastway only allows 25kgs each package, what I done is i sent max package weight to 25kg in admin>configuration>shipping/packaging. and set yes in ozpost modules to allows split package.

    when I do estimate shipping, it shows 2 red label + 3 savers (used to show 6 savers). (I am not sure if + 3 saver mean 3 saver for each red label or just 3 for both... if 3 for each then total of 6 label) (which I believe it should be 4, max of 5 depends how item is split), but even 2 red + 3 saver label it shows price of $93.40!!

    and I believe 2 red label plus 6 savers should only be $47.20 in total.

    Please have a look at calculation when package is split.. thanks

    I remembered I used to test before and it was fine.

 

 

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