Hi Rod, I have upgraded without any problems (Am I jinxing myself typing this!) I also investigated the insurance/registered post scripts you replied with and decided to go with disabling regular parcel post for parcels. However there is still one dilemma, How can we force customers who are purchasing over teh $100 insurance level of registered post so that they have to pay for registered AND insured post? Otherwise the insurance provided with Registered post wont cover all of the purchase.

I am really reluctant to do this, it add so much more work to our postage process, but I am also so sick and tired of people complaining of not receiving parcels, not allowing enough time etc etc and we cant track regular post.

Last month a customer was threatening us with their lawyers! They chose regular post, not us!

Cheers
Jazzah