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  1. #6201
    Join Date
    Sep 2010
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    612
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    Default Re: Image Handler 2 Support

    Any luck on my issue?

    Quote Originally Posted by joyjoy View Post
    Product Link: http://www.luxury7star.com/shop/inde...products_id=30

    Image Settings:

    Title Value Action
    Small Image Width 140
    Small Image Height 125
    Heading Image Width - Admin 57
    Heading Image Height - Admin 40
    Subcategory Image Width 140
    Subcategory Image Height 125
    Calculate Image Size true
    Image Required false
    Image - Shopping Cart Status 1
    Image - Shopping Cart Width 50
    Image - Shopping Cart Height 40
    Category Icon Image Width - Product Info Pages 57
    Category Icon Image Height - Product Info Pages 40
    Top Subcategory Image Width 57
    Top Subcategory Image Height 40
    Product Info - Image Width 130
    Product Info - Image Height 100
    Product Info - Image Medium Suffix _MED
    Product Info - Image Large Suffix _LRG
    Product Info - Number of Additional Images per Row 3
    Image - Product Listing Width 140
    Image - Product Listing Height 125
    Image - Product New Listing Width 140
    Image - Product New Listing Height 125
    Image - New Products Width 140
    Image - New Products Height 125
    Image - Featured Products Width 140
    Image - Featured Products Height 125
    Image - Product All Listing Width 140
    Image - Product All Listing Height 125
    Product Image - No Image Status 1
    Product Image - No Image picture no_picture.gif
    Image - Use Proportional Images on Products and Categories 1
    IH resize images yes
    IH watermark small images no
    IH small image filetype no_change
    IH zoom small images yes
    IH small image background 255:255:255
    IH small image compression quality 85
    IH watermark medium images yes
    IH medium image compression quality 85
    IH watermark large images yes
    IH large image compression quality 85
    IH medium image filetype no_change
    IH medium image background 255:255:255
    IH large image filetype no_change
    IH large image background 255:255:255
    IH large image maximum width 750
    IH large image maximum height 550
    IH watermark gravity South

    Thank you!!

  2. #6202
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
    Plugin Contributions
    32

    Default Re: Image Handler 2 Support

    Quote Originally Posted by richphitzwell View Post
    Zen 1.3.9 h
    Came across an issue and curious how to go about fixing.
    when adding products of similar names such as
    31001FRW
    31001FR

    the later one to be added image handler auto-populates the product with the first product images and if I remove the images from the second product it removes it from the first.

    These are in two different categories and each consist of 4 images each but are different images.

    As I am filling in thousands of products Im bound to run into this more and more often. Any help is deeply appreciated.
    Not really an IH2 created issue rather this is how Zen Cart identifies/manages additional product images.. My guess is that based on the behavior you are describing you have product images with the similar names and Zen Cart is interpreting them as additional images for another product as per these Zen Cart FAQs:
    Why am I seeing images for other products on my product pages?

    How do I add multiple images to a product?

    How do I add more than one image of a product? I want to have a main image and also one or two other images that show more parts of a particular product. How/where do I add additional images to a product page? Thanks!


    IH2 is meant to ease the work required to setup images for your store.. It works WITH default Zen Cart functionality, it does not replace it.. Here's some additional FAQs which discuss how product images work in Zen Cart..
    Image Preparation - How-to

    My images are distorted/fuzzy/squished, help?


    Check out these FAQs and see if they help clarify how Zen Cart works with product images..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #6203
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
    Plugin Contributions
    32

    Default Re: Image Handler 2 Support

    Quote Originally Posted by joyjoy View Post
    Any luck on my issue?
    IH2 has been tested on all browsers and nigel did a LOT of hard work to ensure that the IH2 javascript is cross browser compatible.. What's going on with your site site now is probably a CSS layout issue, and not an IH2 issue.. Have you posted your question on the CSS/layout section of the forum??
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #6204
    Join Date
    Sep 2010
    Posts
    612
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    Default Re: Image Handler 2 Support

    Nope, I'll head over there now. Thank you!

  5. #6205
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by Scott_C View Post
    Thanks for the kind words Diva. We certainly went to a lot of trouble with this site, even taking our own product photos in a lightbox.

    My problem is fixed. i had to change the write permissions for the bmz-cache directory, plus all subdirectories and files.

    Cheers,

    Scott.
    Cool!!!
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  6. #6206
    Join Date
    Feb 2008
    Posts
    21
    Plugin Contributions
    0

    Default Re: Image Handler 2 Support

    Quote Originally Posted by finlander View Post
    I just tested both of those pages and the larger image opened for both of them. I'm not a great expert with IH, so I don't want to give you bad advice, but I would clear the IH cache and the browser cache for starters, though, as it seems to be something specific to your computer that might be causing one to not open for you.
    Thanks for looking at the site but that not the problem at all. The second page should have 4 images,not just the one. Thanks again,but it looks like it will never work correctly.I guess you get what you pay for. $10 for first person to figure out this problem. Paypal waiting.

  7. #6207
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
    Plugin Contributions
    32

    Default Re: Image Handler 2 Support

    Quote Originally Posted by bakaguyjean View Post
    I need help with IH2 as some of the catagories will show the extra images on my site but other will not. The picture upload without problems and I can see them in admin they just dont show up on the online catalog.
    Any help would be great,Thank you
    And if you look in the IH2 readme there is all kinds of helpful information to help your troubleshoot your site.. The USUAL reason for additional images not to show is that all of the images are not the same file format. If the main product image is a JPG, then the additional images must ALSO be JPGs too.. This is the only case I know of where IH2 will display the additional images as being there but the store will not display them.. (and I do include this info in the readme) A screenprint of what you see in IH2 would be helpful..

    Quote Originally Posted by bakaguyjean View Post
    Thanks for looking at the site but that not the problem at all. The second page should have 4 images,not just the one. Thanks again,but it looks like it will never work correctly.I guess you get what you pay for. $10 for first person to figure out this problem. Paypal waiting.
    Not true.. IH2 works successfully for many people, and most problems are caused by incorrect installs or incorrect usage.. Suggest double checking your images as I suggested above..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  8. #6208
    Join Date
    Dec 2009
    Posts
    234
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by bakaguyjean View Post
    I need help with IH2 as some of the catagories will show the extra images on my site but other will not. The picture upload without problems and I can see them in admin they just dont show up on the online catalog.
    Any help would be great,Thank you

    Hi, when you say 'extra images' are you talking about 2nd and 3rd images for the product? Is the main product picture showing?
    Donation made. Enjoy those donuts! :-)

  9. #6209
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
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    Default Re: Image Handler 2 Support

    Yep.. he posted examples of where it works and where it doesn't:

    http://www.zen-cart.com/forum/showpo...postcount=6195

    Quote Originally Posted by Scott_C View Post
    Hi, when you say 'extra images' are you talking about 2nd and 3rd images for the product? Is the main product picture showing?
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  10. #6210
    Join Date
    Dec 2009
    Posts
    234
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    Default Re: Image Handler 2 Support

    Well the most obvious thing I can think of is the naming conventions..

    For example, product image; F1_Chassis_Corally.jpg - additional images should be;

    F1_Chassis_Corally_02.jpg
    F1_Chassis_Corally_03.jpg

    etc.

    Also, the Fual Slimbox is a great mod that works just fine with IH2; http://www.zen-cart.com/index.php?ma...roducts_id=830 - The product photos would look great in a lightbox. (Just a thought!)
    Donation made. Enjoy those donuts! :-)

 

 

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