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  1. #111
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by musicfreer View Post
    I have installed some mods before SO3

    But the only mods that affect Admin are:
    Easy Populate
    Export Shipping Order

    They both did not over write original installation files of 1.3.9h


    I will try to roll back to 2.0 and upgrade again.
    You might want to double check that all the required changes to upgrade from 1.3.8 to 1.3.9 are correct and that you do not have any of the files that must be removed when you upgrade still in place..

    THEN try upgrading again..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  2. #112
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by DivaVocals View Post
    You might want to double check that all the required changes to upgrade from 1.3.8 to 1.3.9 are correct and that you do not have any of the files that must be removed when you upgrade still in place..

    THEN try upgrading again..
    I actaully installed a clean 1.3.9h with a new database, then upgrade the database from the old one. Then install the mods. What kind of files I must remove? Would you please give me a link or other hints, thanks!

  3. #113
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    Default Re: Super Orders v3.0 Support Thread

    Thanks for the great upgrade.

    1.I am currently using COWOA and any orders that are COWOA orders I get this at the top of the superorder detail page:

    //Begin COWOA Edit //End COWOA Edit
    Is this normal or should I be seeing something else?

    2. Also I am looking forward to your updates regarding the pdf packing slips. I currently use the PDF order center as well as super orders because of their great handling of the print and update of order status in one step. Plus I can choose to print just packing slips or just invoices or I have option to print a packing slip AND invoice in one simple step. It has the packing slip without prices and is a "true" packing slip and the second page is a true invoice with amounts etc.

    3. Why is the paypal orders not automatically get set as paid? The authorize.net orders are set correctly. This is going to add a new task to keep the site up to date if we have to update each order manually with the paypal payment information. I can understand when there is an e-check involved that takes a few days to clear via paypal but the instant payments is going to be quiet time consuming!


    Thanks
    Last edited by supersnow; 10 Jan 2011 at 05:27 AM.
    Thanks
    Supersnow

  4. #114
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by musicfreer View Post
    I actaully installed a clean 1.3.9h with a new database, then upgrade the database from the old one. Then install the mods. What kind of files I must remove? Would you please give me a link or other hints, thanks!
    This is actually not the right place to have a Zen Cart upgrade discussion.. However, the Zen Cart docs file lists all of the files that have changed or are considered obsolete in Zen Cart 1.3.9..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  5. #115
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by supersnow View Post
    Thanks for the great upgrade.

    1.I am currently using COWOA and any orders that are COWOA orders I get this at the top of the superorder detail page:

    Is this normal or should I be seeing something else?
    It's a minor error and I believe I fixed it in the next upgrade (I'm waiting for feedback on the PDF packingslip..


    Quote Originally Posted by supersnow View Post
    2. Also I am looking forward to your updates regarding the pdf packing slips.
    We're not making a TON of updates to the PDF packingslips.. We're merely fixing some issues/buglets identified by users as follows:

    • Correct the product attribute display
    • Wrap long product and model names
    • Enable the display of order comments

    Quote Originally Posted by supersnow View Post
    I currently use the PDF order center as well as super orders because of their great handling of the print and update of order status in one step. Plus I can choose to print just packing slips or just invoices or I have option to print a packing slip AND invoice in one simple step. It has the packing slip without prices and is a "true" packing slip and the second page is a true invoice with amounts etc.
    There was a fair amount of discussion amongst those of us involved with the SO v3.0 development about the display of prices on packingslips. It was pointed out that packingslips with prices included is not an unusual design at all, and that some major online vendors (such as Amazon) do in fact use a similar type of packingslip design. Ultimately we opted to focus on making the PDF packingslips work in a similar manner to the Super Orders invoices (with regards to supporting the display of taxes).

    For now the PDF packing slips will remain a part of the Super Orders batch printing function and Super Orders batch status update is a completely separate function.

    PDF Order Center has a very different PDF print center, and for now there are no immediate plans from the developers involved with the v3.0 of Super Orders to develop anything similar for Super Orders..

    Quote Originally Posted by supersnow View Post
    3. Why is the paypal orders not automatically get set as paid? The authorize.net orders are set correctly. This is going to add a new task to keep the site up to date if we have to update each order manually with the paypal payment information. I can understand when there is an e-check involved that takes a few days to clear via paypal but the instant payments is going to be quiet time consuming
    PayPal auto payments is already a part of the v3.0 code.. It will not go back and update any PayPal paid orders that were already in place before you installed Super Orders, but the code should capture any PayPal payments after Super Orders is installed.. If it's not working please let me know and I will take a look at that..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  6. #116
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    Default Re: Super Orders v3.0 Support Thread

    I currently use the "Reward Points" addon. So when I go to view an order it shows the "Reward Points earned", BUT it shows it as an amount.

    Example:

    Instead of showing "Reward Points earned: 6" it shows it as "$6.00" instead.

    Anyway to fix that?

  7. #117
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by leilanddale View Post
    I currently use the "Reward Points" addon. So when I go to view an order it shows the "Reward Points earned", BUT it shows it as an amount.

    Example:

    Instead of showing "Reward Points earned: 6" it shows it as "$6.00" instead.

    Anyway to fix that?
    I'm not sure how the Rewards points module works and more importantly how it interacts with Super Orders.. It's likely a minor correction needed, but I don't know if it's a change to be made on the Rewards Points side or Super Orders side.. I'd suggest checking in to the Rewards Points support thread and see what the developer there suggests.. Post the link to the thread you post there so I can join the communication onthis matter if needed..

    Also can you post a screenprint so I can see what you see.. Do you get a similar display on the default Zen Cart invoice..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  8. #118
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by DivaVocals View Post
    Post the link to the thread you post there so I can join the communication onthis matter if needed..
    Nevermind.. I already posted something on the RP support thread..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  9. #119
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by DivaVocals View Post
    Nevermind.. I already posted something on the RP support thread..
    Thanks so much! I'm anxiously awaiting fixes for this.

  10. #120
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by leilanddale View Post
    Thanks so much! I'm anxiously awaiting fixes for this.
    It may be a bit before you see anything updated.. Remember Hem is a busy man (as am I).. We'll get it out as soon as we can... provided we figure out the problem, apply the fix, test it, find free time to update documents/files and upload it.. (you get the poit right)
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 
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