
Originally Posted by
ScriptJunkie
Did you ever find a resolution for this? I'm having the same issue, as well as one other.
When I pay for my test order in full with a gift certificate, the shipping insurance is not deducted from the gift certificate amount, and a balance for the insurance is ending up showing owed in the total.
Example: Subtotal is 14.95. No Sales Tax. Shipping Insurance is 1.40. I have a gift certificate balance of 25.00. In the Gift Certificate area of the check out, I apply 16.35 of my Gift Certificate Account balance to the order. I click "Continue Checkout". The OT balance on the next page should be zero, but it's 1.40 - the amount of the shipping insurance.
I'm having this same issue with Priority Handling Fee - but that's another mod that unfortunately doesn't seem to have a support thread.
For whatever reason, the fees from neither of these mods can be paid for with a Gift Certificate, and coupons deduct from them separately from the OT.
Any suggestions are appreciated.
Bookmarks