Optional Shipping Insurance Module [Support Thread]

[DivaVocals]

I'm not looking at this at all because I'm working overtime from another PC, but I wonder if perhaps changing the sort order of the order total modules will resolve this.. In other words I wonder if moving the shipping insurance's sort order above the gift certificate's sort order that it will apply the gift certificate to the shipping insurance.. (I think this is what I understand it is you want to have happen)

Did you ever find a resolution for this? I'm having the same issue, as well as one other.

When I pay for my test order in full with a gift certificate, the shipping insurance is not deducted from the gift certificate amount, and a balance for the insurance is ending up showing owed in the total.

Example: Subtotal is 14.95. No Sales Tax. Shipping Insurance is 1.40. I have a gift certificate balance of 25.00. In the Gift Certificate area of the check out, I apply 16.35 of my Gift Certificate Account balance to the order. I click "Continue Checkout". The OT balance on the next page should be zero, but it's 1.40 - the amount of the shipping insurance.

I'm having this same issue with Priority Handling Fee - but that's another mod that unfortunately doesn't seem to have a support thread.

For whatever reason, the fees from neither of these mods can be paid for with a Gift Certificate, and coupons deduct from them separately from the OT.

Any suggestions are appreciated.

[ScriptJunkie]

I'm not looking at this at all because I'm working overtime from another PC, but I wonder if perhaps changing the sort order of the order total modules will resolve this.. In other words I wonder if moving the shipping insurance's sort order above the gift certificate's sort order that it will apply the gift certificate to the shipping insurance.. (I think this is what I understand it is you want to have happen)

Thanks for that tip Diva, it did the trick! It also worked for the priority handling fee mod. The only issue I have now is that my tax isn't calculating correctly. Sales tax is calculating based on the sub-total BEFORE coupons are applied.

However, I recognize this is off topic for this thread, so I'm off to do some searching on the forum I'm thinking that at some point I did something wrong with the sort order for the discount coupon when attempting to resolve that other issue.

Thanks again for your help

[tj1]

Someone please let me know if with this mod the insurance charge is listed as separate charge or is it added to shipping and handling.

Thanks.

[ScriptJunkie]

Hi tj,

Shipping, Shipping Insurance, and Priority Order Handling are all listed separately. Now that I have all my OT Mod in the correct sort order, they show in this order:


$84.92
Sub-Total:


-$21.23
Discount Coupon: Welcome Coupon:


$25.00
Priority Handling:


$5.99
Illinois Sales Tax = 6.75%:


$1.56
United States Postal Service (First-Class Mail (2 - 5 days)):


$2.15
Shipping Insurance:


-$98.39
Gift Certificates Applied:


$0.00
Total:

[DivaVocals]

Bravo girl!!!!!!

Hi tj,

Shipping, Shipping Insurance, and Priority Order Handling are all listed separately. Now that I have all my OT Mod in the correct sort order, they show in this order:


$84.92
Sub-Total:


-$21.23
Discount Coupon: Welcome Coupon:


$25.00
Priority Handling:


$5.99
Illinois Sales Tax = 6.75%:


$1.56
United States Postal Service (First-Class Mail (2 - 5 days)):


$2.15
Shipping Insurance:


-$98.39
Gift Certificates Applied:


$0.00
Total:

[ScriptJunkie]

Bravo girl!!!!!!

Thanks! For some reason OT sort order was a real challenge for me. I really had to play around with it to come to an understanding of how it works. When I think it through, it all makes sense....but I think when I initially set it up, I was thinking of sort order from a design p.o.v. and how the items would appear on a page....it honestly did not occur to me that when it comes to OT sort order, items=debits and credits, therefore accounting function absolutely plays a role - duh

My next task with this mod is to figure out how it to make it calc insurance cost based on shipping method selected, but I'll put that in a new post.

[ScriptJunkie]

Hi Numinix,

I'm using this mod, version 3.13 with ZC 139h.

Went to USPS yesterday to get updated insurance rates in order to update the data in admin for this mod. I noticed that they have insurance rates for standard domestic shipping, as well as express domestic shipping, shipping to Canada from the US and other international shipping. (I'm using rate tables)

I understand that in order to make the mod calc the correct insurance rate for Canada and international, I need to set up zones and connect the appropriate rates to their corresponding zones. I've taken care of that already.

But what I don't understand is this....the customer can choose various methods of standard domestic shipping (first class, parcel post, etc.) for which there is one insurance cost of X amount.

Or, they can choose priority domestic shipping for which the insurance costs X amount.

How do I get the mod to apply the correct insurance rate when there's no place to enter the differing rates in the admin? I'm thinking the use of zones wouldn't work in this instance (like it works for Canadian and International shipping)....because zones are zip code driven, are they not?

Therefore, setting up a new zone with the rate for priority domestic vs. standard domestic wouldn't help the mod select the correct insurance rate because I'd basically have two different sets of rates for the same zone.

Can you please advise?