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  1. #151
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    Default Re: Super Orders v3.0 Support Thread

    Ok so I am back with Super Order 3.0 as I found that I had a problem with a word press integration I put on that was causing a lot of issues for my store and for the most part Super orders is working. The only few issues I am having is the following:


    1. It is not recognizing payment from paypal - I am using paypal express but I do not have the express paypal button active on the shopping cart only on the payment page as a payment option - I do not use paypal IPN - stick of all the paypal stuck order issues we had last year.
    2. When I do a refund via the super order area it runs the refund but I get a blank page (I have to close the browser window - I dare not please the back button). I go back into the order and the order shows the refund and then I check my merchant account and it have been processed there - so it is sort of working I just hate the blank page it makes be nervous and the following was in the cache log file:

    [13-Jan-2011 15:49:42] PHP Warning: session_start() [<a href='function.session-start'>function.session-start</a>]: Cannot send session cache limiter - headers already sent (output started at /home/---/public_html/admin/orders.php:2) in /home/--/public_html/includes/functions/sessions.php on line 114
    [13-Jan-2011 15:49:42] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/--/public_html/admin/orders.php:2) in /home/--/public_html/admin/includes/init_includes/init_templates.php on line 28
    [13-Jan-2011 15:49:43] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/--/public_html/admin/orders.php:2) in /home/---/public_html/admin/includes/functions/general.php on line 22



    3. When a customer logins in the store they see the "hidden " admin comments (I have ty tracker installed) in their order history page of their account.

    4. The comments in the order update in the html email are stripped of all line spacing and the links as just plain text if I do the update via the super orders interface (text version of the order update email is fine and has hyperlinks)- If I use the ty tracker interface to send the order update email both html and the text version look great.
    I really like the potential of this module so I want find the problems and fix them.
    Thanks
    Supersnow

  2. #152
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
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    Default Re: Super Orders v3.0 Support Thread

    Item 1
    We are working on this and once we figure out why this stopped working we will update the module accordingly in the downloads section. No I do not have an ETA.. As always, I will post updates on this support thread as we submit updates to the module.

    Item 3
    If you updated your install from Super Orders v2.0 Rev 48a, AND you applied the files in the "Optional Edits" to your store, you will need to replace the /includes/modules/pages/account_history_info/header_php.php with the default Zen Cart 1.3.9 version of this file. In v2.0 Rev 48a we attempted to add support for "hidden" comments. This support is NOW built into Zen Cart 1.3.9 and we made the appropriate changes in Super Orders v3.0 to support this making this previously modified fiel obsolete.

    This was inadvertently omitted from the readme file, but posted about in this support thread. I will update the readme for the next version to reflect this change.

    Bottomline is that Super Orders does indeed support hidden comments EXACTLY the same way that the default orders.php does. This has little to do with whether or not you have Ty Package Tracker installed or not.. Any additional questions you may have related to Ty Package Tracker need to be re-directed to the Ty Package Tracker support thread.

    Item 4
    I will take a look at this and if I can confirm this is an issue we will address it and make the appropriate changes needed and submit the updates to the downloads section.

    Now last but not least...

    Item 2
    You are not going to like hearing this, BUT....

    Unfortunately, the likely root cause of this error is because of another modification you have made in your store (inadvertently or intentionally).

    It's POSSIBLE that this is related to your WordPress Integration issues. (the "headers already sent by" is a common WordPress error. This is particularly true if you are using the WOZ module which makes changes which could cause this error -- in which case you should try to track down the cause by posting your questions inthe WOZ support thread) Since I cannot see your store files I cannot say for sure what is cause of the errors you are getting..

    I can say this for sure, it's likely that the error you are reporting "headers already sent by" is caused by something UNRELATED to Super Orders. Super Orders is not the cause of the issue, rather Super Orders is ILLUMINATING an issue whose source is elsewhere in your store.

    Do a search in the forum for "headers already sent by" and you'll see this.

    I did a Bing search and you can check out some of the threads on this error. Perhaps one of them contains the key to the source of the issue:
    http://www.bing.com/search?q=PHP+War...form=QBRE&qb=2

    Within the research results I found this post which includes some information and links from DrByte:
    http://www.zen-cart.com/forum/showthread.php?p=622932

    Quote Originally Posted by supersnow View Post
    Ok so I am back with Super Order 3.0 as I found that I had a problem with a word press integration I put on that was causing a lot of issues for my store and for the most part Super orders is working. The only few issues I am having is the following:


    1. It is not recognizing payment from paypal - I am using paypal express but I do not have the express paypal button active on the shopping cart only on the payment page as a payment option - I do not use paypal IPN - stick of all the paypal stuck order issues we had last year.
    2. When I do a refund via the super order area it runs the refund but I get a blank page (I have to close the browser window - I dare not please the back button). I go back into the order and the order shows the refund and then I check my merchant account and it have been processed there - so it is sort of working I just hate the blank page it makes be nervous and the following was in the cache log file:
    [13-Jan-2011 15:49:42] PHP Warning: session_start() [<a href='function.session-start'>function.session-start</a>]: Cannot send session cache limiter - headers already sent (output started at /home/---/public_html/admin/orders.php:2) in /home/--/public_html/includes/functions/sessions.php on line 114
    [13-Jan-2011 15:49:42] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/--/public_html/admin/orders.php:2) in /home/--/public_html/admin/includes/init_includes/init_templates.php on line 28
    [13-Jan-2011 15:49:43] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/--/public_html/admin/orders.php:2) in /home/---/public_html/admin/includes/functions/general.php on line 22
    3. When a customer logins in the store they see the "hidden " admin comments (I have ty tracker installed) in their order history page of their account.

    4. The comments in the order update in the html email are stripped of all line spacing and the links as just plain text if I do the update via the super orders interface (text version of the order update email is fine and has hyperlinks)- If I use the ty tracker interface to send the order update email both html and the text version look great.
    I really like the potential of this module so I want find the problems and fix them.
    Last edited by DivaVocals; 14 Jan 2011 at 04:54 PM.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #153
    Join Date
    Jan 2007
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    Los Angeles, California, United States
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    Default Re: Super Orders v3.0 Support Thread

    Need to clarify part of this..
    Quote Originally Posted by DivaVocals View Post
    Item 3
    If you had Super Orders v2.0 Rev 48a installed, AND you applied the files in the "Optional Edits" to your store (from the v2.0 Rev 48a fileset), AND you then updated your v2.0 Rev 48a install to Super Orders v3.0 you will need to replace the /includes/modules/pages/account_history_info/header_php.php with the default Zen Cart 1.3.9 version of this file.

    In v2.0 Rev 48a we attempted to add support for "hidden" comments by editing the comments filter on the customer order history page.

    This kind of support is NOW built into Zen Cart 1.3.9 and we made the appropriate changes in Super Orders v3.0 to support this new feature therefore making this previously modified file obsolete with Super Orders v3.0.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #154
    Join Date
    Aug 2010
    Location
    Spokane, Washington, United States
    Posts
    34
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    Default Re: Super Orders v3.0 Support Thread

    Zen-Cart 1.3.9h (fresh install, no update)
    Super Orders v3.0 (fresh install, no update)
    (No additional add-ons at this time; using on local machine test server, o/s Windows Vista, with WAMPSERVER)
    Apache Ver. 2.2.11
    PHP Ver. 5.2.2
    MySQL Ver. 5.0.45
    ############################################################___

    I looked thru this thread to try and find a solution to the one error I found so far, if it is truly an error, and not a mistake I made when uploading, I did not not find any reference for it (the sql file was copied and pasted, when installed).

    I am receiving the following error when I click in Admin on: "Reports", "Orders Awaiting Payment":

    "Parse error: syntax error, unexpected '}' in C:\wamp\www\XXXXXXstore\XXXadminXXX\super_report_await_pay.php on line 392"

    I am still learning PHP and SQL, however, I don't know what this is referring to. For if I am looking at line 392, what I am seeing is:

    391 <?php
    392 } // END if ($report_type)
    393 ?>

    It's true, no orders have been placed since this is on my local test server, so there would be nothing to see, as far as waiting for payment. But wouldn't I see a different error, and not one relating to code in my browser?

    Any help would be appreciated,

    Thank you
    Last edited by Joseph_Greely; 15 Jan 2011 at 12:52 AM. Reason: mistyped info in last paragraph
    Joseph Greely - Happy to be Zenning
    http://www.zen-cart.com/index.php?ma...roducts_id=325

  5. #155
    Join Date
    Apr 2007
    Location
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by DivaVocals View Post
    Item 1
    We are working on this and once we figure out why this stopped working we will update the module accordingly in the downloads section. No I do not have an ETA.. As always, I will post updates on this support thread as we submit updates to the module.

    Item 3
    If you updated your install from Super Orders v2.0 Rev 48a, AND you applied the files in the "Optional Edits" to your store, you will need to replace the /includes/modules/pages/account_history_info/header_php.php with the default Zen Cart 1.3.9 version of this file. In v2.0 Rev 48a we attempted to add support for "hidden" comments. This support is NOW built into Zen Cart 1.3.9 and we made the appropriate changes in Super Orders v3.0 to support this making this previously modified fiel obsolete.

    This was inadvertently omitted from the readme file, but posted about in this support thread. I will update the readme for the next version to reflect this change.

    Bottomline is that Super Orders does indeed support hidden comments EXACTLY the same way that the default orders.php does. This has little to do with whether or not you have Ty Package Tracker installed or not.. Any additional questions you may have related to Ty Package Tracker need to be re-directed to the Ty Package Tracker support thread.

    Item 4
    I will take a look at this and if I can confirm this is an issue we will address it and make the appropriate changes needed and submit the updates to the downloads section.

    Now last but not least...

    Item 2
    You are not going to like hearing this, BUT....

    Unfortunately, the likely root cause of this error is because of another modification you have made in your store (inadvertently or intentionally).

    It's POSSIBLE that this is related to your WordPress Integration issues. (the "headers already sent by" is a common WordPress error. This is particularly true if you are using the WOZ module which makes changes which could cause this error -- in which case you should try to track down the cause by posting your questions inthe WOZ support thread) Since I cannot see your store files I cannot say for sure what is cause of the errors you are getting..

    I can say this for sure, it's likely that the error you are reporting "headers already sent by" is caused by something UNRELATED to Super Orders. Super Orders is not the cause of the issue, rather Super Orders is ILLUMINATING an issue whose source is elsewhere in your store.

    Do a search in the forum for "headers already sent by" and you'll see this.

    I did a Bing search and you can check out some of the threads on this error. Perhaps one of them contains the key to the source of the issue:
    http://www.bing.com/search?q=PHP+War...form=QBRE&qb=2

    Within the research results I found this post which includes some information and links from DrByte:
    http://www.zen-cart.com/forum/showthread.php?p=622932
    Thanks

    1. Look forward to the update

    2. Found the problem it was an extra line at the top of the file of /admin/orders.php

    3. Going back to the default zencart version fixed the problem - thanks for that would never in a million years looked there!

    4. If it is isolated to just me do you have any ideas what would be causing the line break stripping?
    Thanks
    Supersnow

  6. #156
    Join Date
    Aug 2010
    Location
    Spokane, Washington, United States
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    1

    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by supersnow View Post
    Thanks for the great upgrade.

    1.I am currently using COWOA and any orders that are COWOA orders I get this at the top of the superorder detail page:

    Is this normal or should I be seeing something else?

    2. Also I am looking forward to your updates regarding the pdf packing slips. I currently use the PDF order center as well as super orders because of their great handling of the print and update of order status in one step. Plus I can choose to print just packing slips or just invoices or I have option to print a packing slip AND invoice in one simple step. It has the packing slip without prices and is a "true" packing slip and the second page is a true invoice with amounts etc.

    3. Why is the paypal orders not automatically get set as paid? The authorize.net orders are set correctly. This is going to add a new task to keep the site up to date if we have to update each order manually with the paypal payment information. I can understand when there is an e-check involved that takes a few days to clear via paypal but the instant payments is going to be quiet time consuming!


    Thanks

    Using Developers Tool Kit, under Tools in Admin, looking for "//Begin COWOA Edit //End COWOA Edit", I found that the problem is in "admin\super_orders.php" lines "1082 and 1135". For some reason the "//" in front of "Begin COWOA Edit" and "End COWOA Edit" is not hiding those notes in the code, so it shows on the page when you click the "details" button to review the order.

    What I did to temporarily hide it from view, until the reason for it is found out and fixed in an update, was to use "<!-- xxxx -->".

    Hope this helps
    Last edited by Joseph_Greely; 15 Jan 2011 at 06:10 AM. Reason: typo
    Joseph Greely - Happy to be Zenning
    http://www.zen-cart.com/index.php?ma...roducts_id=325

  7. #157
    Join Date
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by Joseph_Greely View Post
    Using Developers Tool Kit, under Tools in Admin, looking for "//Begin COWOA Edit //End COWOA Edit", I found that the problem is in "admin\super_orders.php" lines "1082 and 1135". For some reason the "//" in front of "Begin COWOA Edit" and "End COWOA Edit" is not hiding those notes in the code, so it shows on the page when you click the "details" button to review the order.

    What I did to temporarily hide it from view, until the reason for it is found out and fixed in an update, was to use "<!-- xxxx -->".

    Hope this helps
    In my previous post I failed to state that the search for "//Begin COWOA Edit //End COWOA Edit" turned up nothing. I found it looking for "//Begin COWOA Edit" and "//End COWOA Edit".

    Sorry for the miss information
    Joseph Greely - Happy to be Zenning
    http://www.zen-cart.com/index.php?ma...roducts_id=325

  8. #158
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by supersnow View Post
    4. If it is isolated to just me do you have any ideas what would be causing the line break stripping?
    Since I haven't yet looked into the issue or tested to see if I can recreate it, I can't give you any answers right now..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  9. #159
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    Default Re: Super Orders v3.0 Support Thread

    Quote Originally Posted by Joseph_Greely View Post
    Using Developers Tool Kit, under Tools in Admin, looking for "//Begin COWOA Edit //End COWOA Edit", I found that the problem is in "admin\super_orders.php" lines "1082 and 1135". For some reason the "//" in front of "Begin COWOA Edit" and "End COWOA Edit" is not hiding those notes in the code, so it shows on the page when you click the "details" button to review the order.

    What I did to temporarily hide it from view, until the reason for it is found out and fixed in an update, was to use "<!-- xxxx -->".

    Hope this helps
    Appreciate the help.. this has already been addressed in the update I am working on.. as I posted earlier this and other fixes will be in the next update.. and to be CLEAR this is ONLY in the files that were bundled specifically for FEC or COWOA.. This does NOT affect those not using these mods and the files for those mods included in the Super Orders fileset..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  10. #160
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    Default Re: Super Orders v3.0 Support Thread

    Gotta stop responding when I'm sleepy.. Correction to my previous post below

    Quote Originally Posted by DivaVocals View Post
    Appreciate the help.. FYI.. this was already addressed in the update I am working on.. as I posted earlier this and other fixes will be in the next update.. and to be CLEAR this fix is ONLY in the files that were bundled with Super Orders v3.0 specifically for FEC or COWOA.. This does NOT affect those not using these mods.. (ie: those who installed the STOCK/DEFAULT Super Orders fileset)
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 
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