ozpost shipping module

[RodG]

Length=30.00cm, Width=29.00cm, Height=10.00cm, Weight=371gms
There is no way this would ever fit into a 500gm satchel but that is what came up.

According to the debug info you posted the smallest sized satchel that could/should have been displayed was the 3kg XL

I know it is under 500grms weight but the size does not fit. Is there something I am doing wrong?

No, but you are providing conflicting information.

re the satchels, we use satchels, but do not offer regular ones, as we register everything or express post orders. So I can't have them all selected.

Then only select those you allow, and hope your customers are clever enough to select the 3kg option during the times where both are displayed.

Here is the other debug info

Thanks, but according to the debug info you posted the smallest sized satchel that could/should have been displayed was the 3kg XL.

Hmmm, I've been thinking this was a server based error... but for the debug and your statements to both be true it can only be a client side error.

Quite probably nothing that you have done wrong, but I do still need to verify/replicate the problem because presenting satchels that are too small to fit really isn't part of the design (presenting those that are larger, is).

Cheers
Rod