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  1. #471
    Join Date
    Jan 2011
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    2
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    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    i need the canapost tracking link to put it in the configuration settings.

  2. #472
    Join Date
    Nov 2007
    Posts
    54
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    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    I am using 1.3.8a
    I do not have super orders or edit orders installed

    I installed the mod. The first problem I encountered was the error on line 89 of /admin/order.php.

    I found that there was an additional file to upload in this forum

    Now it works fine on the admin side.

    when you log on as a customer and click your order either from the sidebox, or from your account page. it takes you to a blank page

    here is an example link
    http://www.hornsales.com/account_his...o/order_id/343

    I have doubled check my install and re read the readme 3 times and cannot without scrolling through 48 pages of replies in this forum nd see no solution to this.

    Apparently I did something wrong, but I am clueless as to what

    Any helo is greatly appreciated

  3. #473
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
    Plugin Contributions
    32

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    I would need to know what the error logs say.. and since you are running v1.3.8 you will need to install the Zen Cart module that generates error logs (v1.3.9 has this ability built in).. There is a Zen Cart mod for v1.3.8 that can install on your site to generate error logs..

    If you search the FAQ or the forum for "blank page" you'll find this module.. The purpose of this module s to help trap and display errors.. Once you have this installed and can provide me with the error message it may provide some insight into the issue..

    Quote Originally Posted by hornsales View Post
    I am using 1.3.8a
    I do not have super orders or edit orders installed

    I installed the mod. The first problem I encountered was the error on line 89 of /admin/order.php.

    I found that there was an additional file to upload in this forum

    Now it works fine on the admin side.

    when you log on as a customer and click your order either from the sidebox, or from your account page. it takes you to a blank page

    here is an example link
    http://www.hornsales.com/account_his...o/order_id/343

    I have doubled check my install and re read the readme 3 times and cannot without scrolling through 48 pages of replies in this forum nd see no solution to this.

    Apparently I did something wrong, but I am clueless as to what

    Any helo is greatly appreciated
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #474
    Join Date
    Nov 2007
    Posts
    54
    Plugin Contributions
    0

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    I installed the error logging module

    and it does not generate an error log.

    any other ideas?

    Quote Originally Posted by DivaVocals View Post
    I would need to know what the error logs say.. and since you are running v1.3.8 you will need to install the Zen Cart module that generates error logs (v1.3.9 has this ability built in).. There is a Zen Cart mod for v1.3.8 that can install on your site to generate error logs..

    If you search the FAQ or the forum for "blank page" you'll find this module.. The purpose of this module s to help trap and display errors.. Once you have this installed and can provide me with the error message it may provide some insight into the issue..

  5. #475
    Join Date
    Nov 2007
    Posts
    54
    Plugin Contributions
    0

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Got the error logging to work

    here is the error

    [01-Feb-2011 16:53:06] PHP Fatal error: Cannot redeclare class order in /data/12/1/1/121/1164610/user/1237677/htdocs/newhornsales/includes/classes/order.php on line 1018

  6. #476
    Join Date
    Nov 2007
    Posts
    54
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    0

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    and the only thing on line 1018 of that file is an }
    so this makes 0 sense to me

    Quote Originally Posted by hornsales View Post
    Got the error logging to work

    here is the error

    [01-Feb-2011 16:53:06] PHP Fatal error: Cannot redeclare class order in /data/12/1/1/121/1164610/user/1237677/htdocs/newhornsales/includes/classes/order.php on line 1018

  7. #477
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
    Plugin Contributions
    32

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Quote Originally Posted by hornsales View Post
    Got the error logging to work

    here is the error

    [01-Feb-2011 16:53:06] PHP Fatal error: Cannot redeclare class order in /data/12/1/1/121/1164610/user/1237677/htdocs/newhornsales/includes/classes/order.php on line 1018
    This is JUST as the error message says.. There is more than one class file trying to declare the same class (one named "order").. I'm fairly certain that this is NOT an error caused by this module at all.. It's more than likely something else you installed or did is the source of the issue. Likely causes:
    1. If you have both the original and modified version of a class file in the class folder. (this is a NO NO as Zen Cart can't tell that one file is not supposed to be used)
    2. If you installed a module which declares a class already being declared by the core or another module..
    Either way this isn't an issue being caused by this module at all..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  8. #478
    Join Date
    Nov 2007
    Posts
    54
    Plugin Contributions
    0

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Thanks. That fixed it. I kept an original file and just renamed it in the same folder. Dumb, since I know better. renamed it properly by changing the name and extention and now everything works perfectly.

    I really like this mod so far

    Quote Originally Posted by DivaVocals View Post
    This is JUST as the error message says.. There is more than one class file trying to declare the same class (one named "order").. I'm fairly certain that this is NOT an error caused by this module at all.. It's more than likely something else you installed or did is the source of the issue. Likely causes:
    1. If you have both the original and modified version of a class file in the class folder. (this is a NO NO as Zen Cart can't tell that one file is not supposed to be used)
    2. If you installed a module which declares a class already being declared by the core or another module..
    Either way this isn't an issue being caused by this module at all..

  9. #479
    Join Date
    Sep 2006
    Posts
    277
    Plugin Contributions
    2

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    I don't know if that was already answered... couldn't find it here. I just installed the version 3.0 on zencart 1.3.9h. the only error left (well not a real error...) the customers don't get the tracking ID with the email... i thought they do get it - at least in previous versions... (i have 2.2c on my other site)
    is there a way to add that info to the mail that is sent to the customer?

  10. #480
    Join Date
    Apr 2009
    Posts
    84
    Plugin Contributions
    0

    Default Re: Track Package from FedEx, UPS, Postal, DHL, etc..

    Quote Originally Posted by DivaVocals View Post
    Great sorry about that.. Will update the package and re-submit tonight..
    These sent Order Update mails won't carry tracking information anymore after I upgrade to v3. Do I still miss something?

 

 
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