ozpost shipping module

[RodG]

we are running an old version of ozpost (v 1.02) and were not aware of the subscription,

The subscriptions are for access to the server, not the client software.

I suggest that you check your spam filters and/or the mail originating from the contact form of your website, because I have sent at least three personal mails to you via this method over the last few months and apparently you haven't recieved any of them :-(

this morning we took out the 3yr subscription option, but it is still only showing store walk in

It should be working now (it can take a few hours for me to process the orders). Yours was done in less than two :-)

the store has been operating faultlessly for over 2 yrs

Well, ALMOST faultlessly... the shipping module has only been providing static quotes since last September (When your free trial period expired), and it *probably* stopped working completely just a few days ago. The emails I sent via your contact form was to warn/inform you about these impending actions/changes.

Also, now that I know who you are (or more specifically, the name of your store) you *should* be pleased to know that I have actually gone out of my way and made special efforts to try to contact you ... The reason... according to our log files, your store is among the top ten most active zencart stores in Australia (#7). congratulations,

Anyway, sorry for any disruption caused, but again, please do check that messages sent via your contact form are being recieved, because if you missed mine you could also be missing many others

Cheers
Rod.

ps. It might also be worthwhile upgrading your ozpost module at some stage in order to take advantage of the various courier options, which will be ideal for some of your larger items.