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  1. #1
    Join Date
    Aug 2009
    Posts
    210
    Plugin Contributions
    1

    Default Re: Simple Google Analytics - Support

    On my store ww w.r ibb o ns ba sk e ts. co m I have had the mod installed for years but not all the transactions are being tracked in the google ecommerce. For instance in a one month period google ecommerce only tracked 9 but there are more then too many to count. I've always just left it because i dont have time but now im thinking that it would be wise to have a more accurate conversion rate to track. All the basic things like making sure the admin and google settings are set are done.

    I have a feeling that it may have to do with the code showing up in multiple places when viewing the source but im not sure. The store has not yet been upgraded - its 1.3.8 Any help would be greatly greatly appreciated.

  2. #2
    Join Date
    Dec 2005
    Posts
    1,509
    Plugin Contributions
    6

    Default Re: Simple Google Analytics - Support

    Quote Originally Posted by ksookma View Post
    On my store ww w.r ibb o ns ba sk e ts. co m I have had the mod installed for years but not all the transactions are being tracked in the google ecommerce. For instance in a one month period google ecommerce only tracked 9 but there are more then too many to count. I've always just left it because i dont have time but now im thinking that it would be wise to have a more accurate conversion rate to track. All the basic things like making sure the admin and google settings are set are done.

    I have a feeling that it may have to do with the code showing up in multiple places when viewing the source but im not sure. The store has not yet been upgraded - its 1.3.8 Any help would be greatly greatly appreciated.
    I went to your site and you are using a different Google Analytics Module than the one this thread supports.

    You are using "Google Analytics by Andrew". This is the thread for Simple Google Analytics.

    The version of code you are using has a number of problems with tracking ecommerce transactions. My suggestion would be to uninstall it, remove all associated files and changes then install my Simple Google Analytics mod.

    Easy install, no problems tracking.
    Eric
    20 Ways to Increase Sales Using Zen Cart
    Zen Cart contribs: Simple Google Analytics, Export Shipping Information

 

 

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