My Images have disappeared!

28 Sep 2008, 12:36 AM

#1

New Zenner

Join Date:: Aug 2008
Posts:: 48
Plugin Contributions:: 0

My Images have disappeared!

I have been searching for an answer, but am so confused.

When I set up my site, I had my domain set to redirect to a static html page. All the time I was setting up everything was working fine.

When I finally felt that I was ready I removed the redirect.

Now my product images are gone. I checked what I could figure out from the forums about my paths and all seems good. I thought it was AH and scoured the IH forums to no avail. I have turned IH on and off with no change.

Here is my site
http://www.graphxfairy.com

Any help would be greatly appreciated.

28 Sep 2008, 12:45 AM

#2

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,668
Plugin Contributions:: 0

Re: My Images have disappeared!

What are the permissions (CHMOD) on your images directory?

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

28 Sep 2008, 1:38 AM

#3

fairy

New Zenner

Join Date:: Aug 2008
Posts:: 48
Plugin Contributions:: 0

Re: My Images have disappeared!

Kim:

What are the permissions (CHMOD) on your images directory?

My permissions on that directory is 755

28 Sep 2008, 1:42 AM

#4

charmedbytina2

Totally Zenned

Join Date:: Mar 2007
Location:: AZ
Posts:: 1,890
Plugin Contributions:: 0

Re: My Images have disappeared!

Your image paths seem to be in error.

they show http://graphxfairy.com/imagespixel_trans.gif

instead of

http://graphxfairy.com/images**/**pixel_trans.gif

Tina

Zen4Dummies

28 Sep 2008, 1:58 AM

#5

royal

Zen Follower

Join Date:: Jun 2008
Location:: Canada
Posts:: 261
Plugin Contributions:: 0

Re: My Images have disappeared!

charmedbytina2:

Your image paths seem to be in error.

they show http://graphxfairy.com/imagespixel_trans.gif

instead of

http://graphxfairy.com/images**/**pixel_trans.gif

Tina

Yes, do what Tina suggest.:smile:

Pre-Owned Books and Second Hand Stuff: http://www.onlineyardsale.ca

28 Sep 2008, 1:59 AM

#6

fairy

New Zenner

Join Date:: Aug 2008
Posts:: 48
Plugin Contributions:: 0

Re: My Images have disappeared!

charmedbytina2:

Your image paths seem to be in error.

they show http://graphxfairy.com/imagespixel_trans.gif

instead of

http://graphxfairy.com/images**/**pixel_trans.gif

Tina

I know this may sound silly, but where are you seeing that and where would I fix it.

28 Sep 2008, 2:02 AM

#7

fairy

New Zenner

Join Date:: Aug 2008
Posts:: 48
Plugin Contributions:: 0

Re: My Images have disappeared!

I looked and found what you are referring to, but in my admin a totally different image name shows.

28 Sep 2008, 2:08 AM

#8

fairy

New Zenner

Join Date:: Aug 2008
Posts:: 48
Plugin Contributions:: 0

Re: My Images have disappeared!

Tina,

Thanks for pointing me in the right direction. I found that there wa a midding"/" in the configure.php

It's all good.

Thanks so much!:clap:

28 Sep 2008, 2:18 AM

#9

charmedbytina2

Totally Zenned

Join Date:: Mar 2007
Location:: AZ
Posts:: 1,890
Plugin Contributions:: 0

Re: My Images have disappeared!

Fairy - glad you got it working!

Tina

Zen4Dummies

28 Sep 2008, 12:42 PM

#10

fairy

New Zenner

Join Date:: Aug 2008
Posts:: 48
Plugin Contributions:: 0

Re: My Images have disappeared!

fairy:

Tina,

Thanks for pointing me in the right direction. I found that there wa a midding"/" in the configure.php

It's all good.

Thanks so much!:clap:

I spoke too soon.

I still had it on redirect. Everything works fine if I leave http://www.graphxfairy.com redirecting to http://www.graphxfairy.com/index.php?

If I change it my images won't show. I have scoured my configure file and I'm missing something.

HEEEELLLLPPPP!:cry:

28 Sep 2008, 2:54 PM

#11

merlinpa1969

Totally Zenned

Join Date:: Mar 2004
Posts:: 13,031
Plugin Contributions:: 4

Re: My Images have disappeared!

When I go to your site I dont see any difference between
.com or .com/index.php

try closing out your browser and letting it clear the cache

Zen cart PCI compliant Hosting

28 Sep 2008, 3:00 PM

#12

fairy

New Zenner

Join Date:: Aug 2008
Posts:: 48
Plugin Contributions:: 0

Re: My Images have disappeared!

Right!, which is why I am so confused.

Do you see any images?

Everything, but he pictures work fine. BUT, if I set my webhost to redirect http://www.graphxfairy.com to http://www.graphxfairy.com/index.php the pictures show up.

I am at a complete loss on this.

28 Sep 2008, 4:50 PM

#13

merlinpa1969

Totally Zenned

Join Date:: Mar 2004
Posts:: 13,031
Plugin Contributions:: 4

Re: My Images have disappeared!

I am seeing the images
using index.php or not

Zen cart PCI compliant Hosting

28 Sep 2008, 5:13 PM

#14

misty

Inactive

Join Date:: Apr 2004
Location:: UK
Posts:: 5,752
Plugin Contributions:: 1

Re: My Images have disappeared!

Merlinpa1969:

I am seeing the images
using index.php or not
Same here..whichever url used..images show

Dezina ZenCart Templates
Please do not PM for support queries..Post in forums..help others

28 Sep 2008, 5:16 PM

#15

fairy

New Zenner

Join Date:: Aug 2008
Posts:: 48
Plugin Contributions:: 0

Re: My Images have disappeared!

Wow! so both of you are actually seeing the images?

I have tried on 3 different browsers and I don't see them.

28 Sep 2008, 5:18 PM

#16

misty

Inactive

Join Date:: Apr 2004
Location:: UK
Posts:: 5,752
Plugin Contributions:: 1

Re: My Images have disappeared!

fairy:

Wow! so both of you are actually seeing the images?

I have tried on 3 different browsers and I don't see them.
Refresh..F5 on keyboard, on all three browsers

Dezina ZenCart Templates
Please do not PM for support queries..Post in forums..help others

28 Sep 2008, 5:19 PM

#17

fairy

New Zenner

Join Date:: Aug 2008
Posts:: 48
Plugin Contributions:: 0

Re: My Images have disappeared!

OMG it is a firewall issue. I don't know what yet, but if I disable my firewall everything's there. Boy, don't I feel like a dummie. I spent tons of time on an issue that wasn't even issue!

Thank you so much for your help!