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USPS shipping amounts too high

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29 Sep 2008, 4:08 PM
#1
evilbrand avatar

evilbrand

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USPS shipping amounts too high

I installed the USPS module (I updated to the May 18th module) and every single shipping amount it gets is high by at least 20%. All of the weights are correct and when I call the post office to get a rate based on the same exact zip codes and weights, they give me a much lower number than their server is coming back with.

I called USPS and they said it's a problem with how Zencart is calculating it but I'm having a hard time believing that is the real problem.

Any ideas?

29 Sep 2008, 4:22 PM
#2
evilbrand avatar

evilbrand

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Re: USPS shipping amounts too high

Sorry, that should say the May 12th, 2008 module.

29 Sep 2008, 5:31 PM
#3
ajeh avatar

ajeh

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Re: USPS shipping amounts too high

Could you post:

1 the Ship From address

2 the Ship To address

3 the Weight of the Order

4 the settings in the Configuration ... Shipping/Packaging ...

5 the current settings in the Modules ... Shipping ... USPS shipping module that you have

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29 Sep 2008, 5:39 PM
#4
evilbrand avatar

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Re: USPS shipping amounts too high

Ajeh:

Could you post:

1 the Ship From address

2 the Ship To address

3 the Weight of the Order

4 the settings in the Configuration ... Shipping/Packaging ...

5 the current settings in the Modules ... Shipping ... USPS shipping module that you have

  1. Zip code 07825 (residence)

  2. Zip code 18013 (residence)

  3. It isn't displaying weight now for some reason. It's about .5 lbs.

  4. Country of Origin United States
    Postal Code 07825
    Enter the Maximum Package Weight you will ship 50
    Package Tare Small to Medium - added percentage:weight 0:3
    Larger packages - added packaging percentage:weight 10:0
    Display Number of Boxes and Weight Status 0
    Order Free Shipping 0 Weight Status 0
    Shipping Estimator Display Settings for Shopping Cart 2
    Display Order Comments on Admin Invoice 1
    Display Order Comments on Admin Packing Slip 1

  5. Enable USPS Shipping
    True

Enter the USPS Web Tools User ID


Which server to use
production

Handling Fee
0

Tax Class
--none--

Tax Basis
Shipping

Shipping Zone
--none--

Sort Order
0

All Packages are Machinable
False

USPS Options
[checked]Display weight, [checked]Display transit time

Domestic Shipping Methods
EXPRESS, PRIORITY, FIRST CLASS

International Shipping Methods
Global Express, Priority Mail International

Debug Mode
Off

29 Sep 2008, 8:18 PM
#5
evilbrand avatar

evilbrand

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Re: USPS shipping amounts too high

bumping

In short... is it POSSIBLE the problem could be in Zencart or is it a USPS problem? Isn't the rate calculated on their server?

29 Sep 2008, 9:41 PM
#6
lostduck avatar

lostduck

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Re: USPS shipping amounts too high

Just in case...when in the admin screen and you go to:

...Configuration / Shipping-Packaging

For the option:
"Package Tare Small to Medium - added percentage:weight" do you have it say 0:0 ?

"Larger packages - added packaging percentage:weight" do you have it say 0:0 ?

29 Sep 2008, 10:15 PM
#7
evilbrand avatar

evilbrand

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Re: USPS shipping amounts too high

Man, I'll tell you the truth. I had no CLUE what those options meant.

I set them both to 0:0, and we're good to go.

Thanks!

30 Sep 2008, 5:45 AM
#8
drbyte avatar

drbyte

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Re: USPS shipping amounts too high

.
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