Zen Follower
- Join Date:
- Jul 2007
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Create account emails not copying to me
Hi,
I have recently just noticed a problem with receiving create account emails when going straight to paypal express checkout.
I only use Paypal express checkout for my payments so a new customer can shop then go straight to paypal and have an account automatically created for them.
However when a customer does this I don't get sent a copy of the welcome email. I assume the customer is getting the email because they have logged in after purchasing.
If the customer creates an account before going to paypal I do receive the email and the other day someone went through paypal which created an account but they didn't complete checkout, in this instance I did receive the create account email.
It has confused me why I don't receive copies when using paypal, can anyone suggest why this might be the case?
Thanks