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Deleted order - audit trail available?

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4 Oct 2008, 8:58 AM
#1
johnnieboyp avatar

johnnieboyp

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Deleted order - audit trail available?

First post - be kind!

If I delete an order all references to the order seem to disappear.

Is there any form of audit trail in case I need to investigate the order later?

Zencart v1.3.8a

Many Thanks.

John Preston
https://www.thebrastrapman.co.uk

6 Oct 2008, 5:34 AM
#2
drbyte avatar

drbyte

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Re: Deleted order - audit trail available?

No. If you delete the order, it's gone forever.
It's always a good idea to keep database snapshots as part of your regular backups, just in case you need to recover some data for some reason.

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6 Oct 2008, 11:23 PM
#3
johnnieboyp avatar

johnnieboyp

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Re: Deleted order - audit trail available?

Thanks DrByte.

If I don't want an order to be processed is there an order status that I can put it in (eg cancelled or similar) to differentiate it from other orders and where it doesn't get removed?

John P.

6 Oct 2008, 11:56 PM
#4
Kim avatar

Kim

Obaa-san

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Re: Deleted order - audit trail available?

You can add additional order statuses in your Admin> Localization> Order Status - Note: In the current version, Canceled orders do not return items to stock.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.