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Moved to new Hosting Company. Things are funky.

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6 Oct 2008, 9:39 PM
#1
khopek avatar

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Moved to new Hosting Company. Things are funky.

I just switched Hosting Companies (to one Zen Cart's Recommended ones which I used for some other sites and loved! Hence me switching...) The site has been down for about a week (BAD!) and finally got the dedicated IP and SSL ordered and I assume installed.

My Log In and Subscribe pages are working and going to https://, but the Add To Cart button just gives me a blank white page.

My configure files are set to use SSL for the catalog.

6 Oct 2008, 9:57 PM
#2
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Re: Moved to new Hosting Company. Things are funky.

what has the host said?
did they migrate it for you?

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6 Oct 2008, 10:10 PM
#3
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Re: Moved to new Hosting Company. Things are funky.

I actually just moved everything myself. I haven't said anything to the hosting company yet. I'd rather not bother them if it's something I can fix.

6 Oct 2008, 10:12 PM
#4
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Re: Moved to new Hosting Company. Things are funky.

drop your htaccess file quick

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6 Oct 2008, 10:14 PM
#5
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Re: Moved to new Hosting Company. Things are funky.

creating an account has the same result with white page

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6 Oct 2008, 10:28 PM
#6
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Re: Moved to new Hosting Company. Things are funky.

I only get a blank white page when trying to add something to the cart. Create Account, Login, Subscribe all show the pages for me. =)

Where would that be located? The one under public_html (was automatically there when my account was created) has nothing in it. When I moved everything over I just copied over my zencart directory and the database, the only thing I moved from my public_hmtl was my index.php which redirects the main domain to the zencart directory.

7 Oct 2008, 5:27 AM
#7
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Re: Moved to new Hosting Company. Things are funky.

There are many FAQs that address the matters you're facing:

  1. Moving to another server: https://www.zen-cart.com/tutorials/index.php?article=100
  2. Dealing with blank pages: https://www.zen-cart.com/tutorials/index.php?article=82
  3. Enabling https://www.zen-cart.com/tutorials/index.php?article=14 and Disabling https://www.zen-cart.com/tutorials/index.php?article=15 SSL (If your SSL hasn't been set up on your new account, then you'll need to disable SSL in your config files until it's been set up and tested)
    etc

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7 Oct 2008, 5:48 AM
#8
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Re: Moved to new Hosting Company. Things are funky.

Well I used the debugging tool as suggested and whaddyaknow...it's telling me 'cannot send cache limiter-headers already sent' and 'cannot modify header information'... same problem I was having originally when my main site wouldn't even show. Something with a space at the end of a file I believe. I guess my best bet would be to try to re upload the whole site.

7 Oct 2008, 5:54 AM
#9
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Re: Moved to new Hosting Company. Things are funky.

khopek:

...and 'cannot modify header information'... same problem I was having originally when my main site wouldn't even show. Something with a space at the end of a file I believe. I guess my best bet would be to try to re upload the whole site.

:blink: Why don't you just start by dealing with the specific filenames it's mentioning? There are FAQs dealing with "cannot modify header information" and "headers already sent", such as: https://www.zen-cart.com/tutorials/index.php?article=87

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7 Oct 2008, 6:04 AM
#10
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Re: Moved to new Hosting Company. Things are funky.

Oh I know. I did that the first time. About 5 different files just to get the main page to show. Now this one's happening. I'm afraid I would just mess things up as this has never happened before.

7 Oct 2008, 6:08 AM
#11
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Re: Moved to new Hosting Company. Things are funky.

If you're going to re-do the "move", I recommend following the FAQ on the topic ...

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