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Email confirmation based on payment option

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7 Oct 2008, 10:06 AM

dcschan

New Zenner

Join Date:: Nov 2006
Posts:: 26
Plugin Contributions:: 0

Email confirmation based on payment option

Hi,

I'm wondering if I offered 2 payment options, Cash on Delivery and Cheque, would it be possible to have 2 different templates of the customer confirmation email and only the relevant email sent out based on the payment option?

Is there any documentation on how this can be done?

thanks.

7 Oct 2008, 2:42 PM

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,606
Plugin Contributions:: 0

Re: Email confirmation based on payment option

What would you want to be different?

8 Oct 2008, 6:36 AM

dcschan

New Zenner

Join Date:: Nov 2006
Posts:: 26
Plugin Contributions:: 0

Re: Email confirmation based on payment option

The cheque email would be something like "please send your cheque to blah blah, your book will be delivered within 3 days upon receipt" while the COD message would be something like "please collect every Mon - Wed from 2pm onwards".

We currently put instructions for all payment types in the same email which has been confusing some customers.

thanks.