8 Oct 2008, 9:38 PM
New Zenner
- Join Date:
- Apr 2008
- Location:
- Calif
- Posts:
- 86
- Plugin Contributions:
- 0
I need help please -
As you can see, zencart doesn't notify the customer when their echeck clears through PayPal, it does automatically change the setting from pending to processing so their purchase is available for download, but it doesn't appear to notify the customer.
This is a problem, because I get several of these a day and it takes me a lot of time to find each customer and then send them an email.
Is there a way to have zencart automatically send out a notification, and can I personalize it to include the instructions on how they can find where to get their purchased downloads?
Thank you so much for any help.
Cat
PS the first line that says processing with the green check was from a different order the same day.