Please help : I Can't log in as administrator

9 Oct 2008, 10:25 AM

#1

New Zenner

Join Date:: Jun 2008
Posts:: 2
Plugin Contributions:: 0

Please help : I Can't log in as administrator

Hi everyone,
My website uses zencart ver. 1.2.7 . and now i cannot log in into my www.../ /produsts/admin.
please tell me what could be happend and how to sort it out.
Thx
Ban

9 Oct 2008, 11:53 AM

#2

soba

New Zenner

Join Date:: Jan 2008
Location:: EGYPT
Posts:: 66
Plugin Contributions:: 0

Re: Please help : I Can't log in as administrator

go here

https://www.zen-cart.com/tutorials/index.php?article=2

NEELNA

9 Oct 2008, 12:01 PM

#3

stevesh

Black Belt

Join Date:: Feb 2005
Location:: Lansing, Michigan USA
Posts:: 19,793
Plugin Contributions:: 2

Re: Please help : I Can't log in as administrator

Also check with your host to see if they upgraded their version of PHP. Your (old) version of Zencart isn't compatible with PHP 5.

9 Oct 2008, 4:00 PM

#4

banbui

New Zenner

Join Date:: Jun 2008
Posts:: 2
Plugin Contributions:: 0

Re: Please help : I Can't log in as administrator

Hi Stevesh,
Thanks for information. Yes, my hosting server change to PHP 5.2.6. So it is maybe the reason. So what I have to do now.
Please reply.

16 Oct 2008, 4:42 PM

#5

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Please help : I Can't log in as administrator

Yes, Zen Cart v1.2.x is not compatible with PHP5 and MySQL5. The best way to fix the problem is to upgrade to the latest version of Zen Cart, which as of this post is v1.3.8a ... which is compatible with PHP5 and MySQL 5.

Basic upgrade instructions are here, and should always be done on a test copy of your site before touching the live site: https://www.zen-cart.com/tutorials/index.php?article=98 There you'll find links to several resources explaining upgrade tips, processes, and related issues.

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