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Don't Accept Non-USA Orders

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12 Oct 2008, 3:33 AM
#1
mes7000 avatar

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Don't Accept Non-USA Orders

At present, we are not taking orders from anyone outside of the US. Is there a way within the Admin section to tell the system not to accept an order from someone with an address outside of the USA?

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12 Oct 2008, 3:52 AM
#2
ajeh avatar

ajeh

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Re: Don't Accept Non-USA Orders

Create a Zone that is US All Zones ...

NOTE: All Zones means all States, DC, US Territories, Islands, Armed Services and the like ...

Add the Zone to your Shipping and Payment Modules and no one can checkout that isn't within the defined Zone ...

Linda McGrath
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12 Oct 2008, 4:12 AM
#3
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Re: Don't Accept Non-USA Orders

Ajeh:

Create a Zone that is US All Zones ...

NOTE: All Zones means all States, DC, US Territories, Islands, Armed Services and the like ...

Add the Zone to your Shipping and Payment Modules and no one can checkout that isn't within the defined Zone ...

I'm still new at this. I looked at all the options available to me, but I don't see where to create a "zone" within the Admin section. can someone please point me in the right direction?

European designed, safe, eco-friendly children's toys:
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12 Oct 2008, 2:43 PM
#4
ajeh avatar

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Re: Don't Accept Non-USA Orders

Go to the Locations/Taxes ... Zone Definitions ...

Insert a Zone and name it something easy for you to remember like: US Zone

Now add the details for the Country: United States and for the Zone itself, you can use All Zones for All of the United States or you can add each of the States separately ...

Linda McGrath
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12 Oct 2008, 4:47 PM
#5
mes7000 avatar

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Re: Don't Accept Non-USA Orders

Ajeh:

Go to the Localization/Taxes ... Zone Definitions ...

Insert a Zone and name it something easy for you to remember like: US Zone

Now add the details for the Country: United States and for the Zone itself, you can use All Zones for All of the United States or you can add each of the States separately ...

Unfortunetly for me, there is no option for "Taxes" in my Localization menu. My options are Currencies, Languages and Order Status.

European designed, safe, eco-friendly children's toys:
Landbridge Toys

12 Oct 2008, 5:01 PM
#6
stevesh avatar

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Re: Don't Accept Non-USA Orders

She meant Admin - Locations/Taxes

12 Oct 2008, 5:32 PM
#7
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Re: Don't Accept Non-USA Orders

stevesh:

She meant Admin - Locations/Taxes

No "Locations/Taxes" option available in any of my Admin menus either.

Just not my day, I guess.

European designed, safe, eco-friendly children's toys:
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12 Oct 2008, 5:37 PM
#8
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Re: Don't Accept Non-USA Orders

At the top of your Admin page, it doesn't say Configuration - Catalog - Modules - Customers - Locations / Taxes - Localization, etc?

How have you been making changes in Admin?

Did someone else set up your Zencart installation?

12 Oct 2008, 5:48 PM
#9
mes7000 avatar

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Re: Don't Accept Non-USA Orders

stevesh:

At the top of your Admin page, it doesn't say Configuration - Catalog - Modules - Customers - Locations / Taxes - Localization, etc?

How have you been making changes in Admin?

Did someone else set up your Zencart installation?

Yes, someone else set it up. They are no longer with us. I'm doing my best to cover.

For whatever reason, they did not include/install "Location/Taxes" as a menu choice in the Admin section. It looks like all of the other options are there.

European designed, safe, eco-friendly children's toys:
Landbridge Toys

12 Oct 2008, 5:51 PM
#10
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Re: Don't Accept Non-USA Orders

That'll be a problem.

They either installed the 'Admin Profiles' mod, or hacked the admin code manually.

What version of Zencart?

12 Oct 2008, 6:00 PM
#11
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Re: Don't Accept Non-USA Orders

stevesh:

That'll be a problem.

They either installed the 'Admin Profiles' mod, or hacked the admin code manually.

What version of Zencart?

That's a question I can answer: 1.3.7

I know 1.3.8 is available and plan to upgrade.

European designed, safe, eco-friendly children's toys:
Landbridge Toys

12 Oct 2008, 6:05 PM
#12
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Re: Don't Accept Non-USA Orders

You might try to enter this directly into your browser address box:

http://www.YOUR_SITE/admin/geo_zones.php

That's the page that lets you create zones.

If that works, I'd re-upload admin/includes/languages/english.php

Very nice site, BTW.

12 Oct 2008, 6:29 PM
#13
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Re: Don't Accept Non-USA Orders

stevesh:

You might try to enter this directly into your browser address box:

http://www.YOUR_SITE/admin/geo_zones.php

That's the page that lets you create zones.

If that works, I'd re-upload admin/includes/languages/english.php

Very nice site, BTW.

Did not work, but I figured as much. Thank you for taking the time.

Thanks also for your comment on the site. Feel free to pass the word.

European designed, safe, eco-friendly children's toys:
Landbridge Toys

12 Oct 2008, 8:09 PM
#14
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Re: Don't Accept Non-USA Orders

Since there are no overrides in admin, an upgrade to 1.3.8a should fix your problem.