Paypal Pro Direct Will Not Complete - Page Time out

Hi,

I have Paypal Pro installed and configured on a fresh install, without any contributions. Both direct payment and express checkout have been configured for my sandbox account. Express checkout works perfectly, but when I try the direct payment, the transaction will not finish. Once I click confirm order, the page slowly loads but never finishes loading and I get a "this page cannot be displayed" error in internet explorer. I know it is configured properly because express checkout works, but direct payment won't. If any one has any suggestions, I would be very appreciative.

Thank You!

If you turn on debug-log-to-file in the module's settings, what information is collected in the log files? Zip them up and post a link here to the zip for analysis.

Thank you so much for help. Here are the two log files after I tried to run a transaction. They are attached to this forum post.

Again, thanks so much.

Were there no files with CURL in the filename?

I just hit refresh on ftp server and two new files came up with ipn in the file name, but no curl. Here they are. Again thanks!

If this saves you any time, I just pulled this out of one of the log files. Does this have anything to do with it?

Oct 17 2008 15:46 -- IPN PROCESSING INITIATED.
*** Originating IP: 216.113.191.33 ipn.sandbox.paypal.com

Oct 17 2008 15:46 -- IPN FATAL ERROR :: Could not find stored session in DB, cannot re-create session as PayPal IPN transaction.

Oct 17 2008 15:46 -- IPN FATAL ERROR :: No saved IPN session data available. Must be an Express Checkout or Direct Pay transaction.

No, those particular IPN messages are something I'd expect to see if you're testing Pro or Express

I ran it again and got very similar log files back. Is it not working because it takes too long for PayPal to respond and the page comes back blank? I would love to get this working. If you have any suggesstions, I would really appreciate it.

Thanks so much! :smile:

It does sound like PayPal is taking too long to respond.

Any ideas on how to fix? Why is it only affecting my shop? I have a paypal wpp pro script running on different cart platform on my same server and it works just fine. Thanks for suggestions!

Sorry, I don't know. I don't have that problem on any of my several testing servers, either for live or sandbox use.