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I cannot login to admin???

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Started by coldair on 19 Oct 2008, 11:20 PM · Views: 1,387

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19 Oct 2008, 11:20 PM
#1
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coldair

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I cannot login to admin???

Need some help logging in because Zen Cart says the following: "You entered the wrong username or password."

I did however enter the correct username and password so why is it not working? I also tried sending myself and email with the password just to see if I spelled it wrong and it says the email address is wrong...Any ideas why this is not working? I just installed zen cart this afternoon so maybe it is not ready yet completely?

20 Oct 2008, 1:37 AM
#2
Kim avatar

Kim

Obaa-san

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Re: I cannot login to admin???

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

20 Oct 2008, 2:17 AM
#3
coldair avatar

coldair

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Re: I cannot login to admin???

I had found that info but I have no idea where to go to open the phpMyAdmin...Can someone walk me through this? My host is godaddy. Thank you in advance!

20 Oct 2008, 2:54 AM
#4
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charmedbytina2

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Re: I cannot login to admin???

If memory serves (former goDaddy customer) log into your account. go to hosting account, select the hosting account-accont manager, select databases, then mysql, select the database you need to look at, then open manager (you will need database name and password) then select the phpmyadmin optio.

IF this fails or you do not know your database passwaord, call their support line and have them walk you through it.

I hope that helps.

Tina

20 Oct 2008, 5:00 PM
#5
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coldair

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Re: I cannot login to admin???

That worked so thanks for your help!