Zen Cart Logo
Forums / Templates, Stylesheets, Page Layout / Unable to Create New Accounts

Unable to Create New Accounts

Locked

Views: 1,034

Results 1 to 5 of 5
This thread is locked. New replies are disabled.
20 Oct 2008, 8:03 PM
#1
maineiac13 avatar

maineiac13

New Zenner

Join Date:
Sep 2008
Posts:
98
Plugin Contributions:
0

Unable to Create New Accounts

Customers going to my website are not able to create new accounts. When going through the process and clicking on the final button all that happens is that a blank page comes up. (Existing customers are able to log in though).

my website is:http://www.myoldmanmovies.com

Any ideas on where to look for problems would be GREATLY appreciated.

Thanks.

20 Oct 2008, 8:26 PM
#2
maineiac13 avatar

maineiac13

New Zenner

Join Date:
Sep 2008
Posts:
98
Plugin Contributions:
0

Re: Unable to Create New Accounts

Okay...I found the problem file. I have a new file in includes/languages/english/custom called create_account.php. This overrides the original file of course. By disabling that file I am now able to create accounts. So now I just need to go back and see where there are differences between the two files so that the functionality I was trying to create in the other file can be taken care of.

21 Oct 2008, 2:42 AM
#3
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Unable to Create New Accounts

Thanks for the update ... let us know what you find ... :smile:

21 Oct 2008, 12:46 PM
#4
maineiac13 avatar

maineiac13

New Zenner

Join Date:
Sep 2008
Posts:
98
Plugin Contributions:
0

Re: Unable to Create New Accounts

I had removed the line of text in the file referring to customers being able to review products. However...I had failed to add back a ")" to end the previous line now that the final line of the sequence was gone...consequently the file was broken and would not accept new accounts. I have not bothered yet to go back and re-do the file...just sticking with the original file for the moment until I have some spare time to make sure I don't mess it up again.

21 Oct 2008, 3:50 PM
#5
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Unable to Create New Accounts

Thanks for the update and posting the cause of this problem ... :smile: