Customer Email is not Added to the Newsletter

22 Oct 2008, 10:09 PM

#1

Totally Zenned

Join Date:: Feb 2008
Posts:: 1,386
Plugin Contributions:: 0

Customer Email is not Added to the Newsletter

For some reason when a customer create an account their email address in not added the Newsletter. I signed up as a customer to verify that. My name shows up in the new customer on the admin page but the email is not added to the Newsletter. Does anyone know which file might be affected so I can go through and check that file to the Zen Cart Original files.

Aftermarket Car Parts
Performance Parts Store

23 Oct 2008, 4:04 AM

#2

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Customer Email is not Added to the Newsletter

When you create a new account, is the newsletter option shown to the customer? Is the checkbox checked?
What template are you using on your site?
What version of Zen Cart?
What addons have you installed?
What have you selected for newsletter defaults in Admin->Configuration->Customer Details?

.
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24 Oct 2008, 12:08 AM

#3

coolcarpartsonline

Totally Zenned

Join Date:: Feb 2008
Posts:: 1,386
Plugin Contributions:: 0

Re: Customer Email is not Added to the Newsletter

DrByte:

When you create a new account, is the newsletter option shown to the customer? Is the checkbox checked?[/COLOR]
What template are you using on your site?
What version of Zen Cart?
What addons have you installed?
What have you selected for newsletter defaults in Admin->Configuration->Customer Details?

When you create a new account, is the newsletter option shown to the customer? Is the checkbox checked? YES
What template are you using on your site? Custom Template
What version of Zen Cart? 3.8
What addons have you installed? Hmm. Lots of them can't remember, Which ones will affect this?
What have you selected for newsletter defaults in Admin->Configuration->Customer Details? 2 for html selected

Aftermarket Car Parts
Performance Parts Store

12 May 2009, 8:11 PM

#4

soyabeane

New Zenner

Join Date:: May 2009
Posts:: 34
Plugin Contributions:: 0

Re: Customer Email is not Added to the Newsletter

Hi Dr Byte,

I've a similar problem. I've used 3 different emails to sign up as 3 customers and all checked the newsletter subscription box. All 3 are added to customers list but none in the newsletter subscription list.

Kindly help!

When you create a new account, is the newsletter option shown to the customer? Is the checkbox checked? ==> YES
What template are you using on your site? ==>Custom Template
What version of Zen Cart? ==> 1.3.8a
What addons have you installed? ==> How did you hear about us; newsletter subscribe; back_in_stock notification; login box 1.5; dropdown DOB support; DIRbank; Flat Shipping Clone; cc_accept
What have you selected for newsletter defaults in Admin->Configuration->Customer Details? ==> 2 for html

thks in advance!!

12 May 2009, 8:26 PM

#5

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,511
Plugin Contributions:: 176

Re: Customer Email is not Added to the Newsletter

soyabeane:

I've used 3 different emails to sign up as 3 customers and all checked the newsletter subscription box. All 3 are added to customers list but none in the newsletter subscription list.

What addons have you installed? ==> How did you hear about us; newsletter subscribe; back_in_stock notification; login box 1.5; dropdown DOB support; DIRbank; Flat Shipping Clone; cc_accept
Sounds like a problem with the newsletter_subscribe addon you've installed.
Sorry, I'm not "up" on all its intricacies ... I do remember it being a complicated mod to integrate though.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

12 May 2009, 8:41 PM

#6