Forums / General Questions / Items won't go to cart

Items won't go to cart

Locked

Started by strelitzia on 25 Oct 2008, 10:19 AM · Views: 834

Results 1 to 3 of 3
This thread is locked. New replies are disabled.
25 Oct 2008, 10:19 AM
#1
strelitzia avatar

strelitzia

Totally Zenned

Join Date:
Nov 2005
Location:
France
Posts:
588
Plugin Contributions:
1

Items won't go to cart

We've got a problem that has just shown up on our site. No changes have been made to the site recently, apart from a few additional images uploaded using Image Handler.
When you add an item to the cart, you then get a page to say the shopping cart is empty. I've switched off our custom template and checked again and we still have the same problem.
I've also checked this in different browsers just to be sure it wasn't some strange problem with one of them in particular.

Any ideas what may have caused this sudden change in the way the site functions?

URL is https://www.strelitzia.co.uk

Regards
Steve

Zen Cart developer since 2009 — Zen Cart Solutions
Ecommerce development, integrations & automation — Junction Solutions

25 Oct 2008, 1:51 PM
#2
Kim avatar

Kim

Obaa-san

Join Date:
Jun 2003
Location:
West Coast, North America
Posts:
26,737
Plugin Contributions:
0

Re: Items won't go to cart

Santa Square Pants was added to the cart fine for me using FF3. What browser are you using?

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

25 Oct 2008, 7:12 PM
#3
strelitzia avatar

strelitzia

Totally Zenned

Join Date:
Nov 2005
Location:
France
Posts:
588
Plugin Contributions:
1

Re: Items won't go to cart

The error has been resolved. Most of the problems were caused by our host performing maintenance on the server due to high cpu load...shame they didn't advise us!

Kim..hope you ordered your Santa after you added him to cart!

Regards
Steve

Zen Cart developer since 2009 — Zen Cart Solutions
Ecommerce development, integrations & automation — Junction Solutions