Zen Cart Logo
Forums / General Questions / Customer Comment in orders not working.. Help?

Customer Comment in orders not working.. Help?

Locked

Views: 917

Results 1 to 4 of 4
This thread is locked. New replies are disabled.
9 Nov 2008, 6:59 PM
#1
violent_vanilla avatar

violent_vanilla

New Zenner

Join Date:
Nov 2008
Posts:
22
Plugin Contributions:
0

Customer Comment in orders not working.. Help?

Hello

I've looked for an answer to this question but I can't seem to find anything.

Any help would be greatly appreciated.

My problem is when customers place an order with my site... Every order says that there are 'customer comments' yet I can't see any or even know how to read them.

Lucky for me I got in touch with these customers & no one sent any comments with their orders.. So why is this happening & how do I fix the problem of having a yellow button next to every order even though there are no comments.

Thank you for your time
Alexandra

10 Nov 2008, 11:03 AM
#2
violent_vanilla avatar

violent_vanilla

New Zenner

Join Date:
Nov 2008
Posts:
22
Plugin Contributions:
0

Re: Customer Comment in orders not working.. Help?

Can no one help me? :(

10 Nov 2008, 3:30 PM
#3
crazycucumber avatar

crazycucumber

Zen Follower

Join Date:
Jan 2006
Posts:
403
Plugin Contributions:
0

Re: Customer Comment in orders not working.. Help?

I would login to your Database using phpAdmin and take a look in the Order Status History table and see what comments if any are showing up in there for each order ?

10 Dec 2008, 11:37 PM
#4
robertdeancall avatar

robertdeancall

New Zenner

Join Date:
Nov 2008
Posts:
1
Plugin Contributions:
0

Re: Customer Comment in orders not working.. Help?

We are having the same problem here with our site.
Please if anyone has the answer - please share.
Thanks!