Forums / General Questions / Orders not showing up

Orders not showing up

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Started by rkarta on 15 Nov 2008, 4:09 PM · Views: 568

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15 Nov 2008, 4:09 PM
#1
rkarta avatar

rkarta

New Zenner

Join Date:
Jul 2008
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Orders not showing up

Hi

After placing a bunch of test orders i decided it was time to "go live" with my store.
So i deleted all orders* and customers* records in the database . I also reset all counters in the STORE MANAGER section of the admin page.

But now if i place a new order it doesn't show up in the admin page.
I can still see it in the database.

Can anyone help me?

18 Nov 2008, 8:06 PM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
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62,757
Plugin Contributions:
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Re: Orders not showing up

If you search for it ... do you see it in the Zen Cart Admin under the Customers ... Orders ...

Can you check your Modules ... Order Totals ... and make sure that the Total ot_total is installed and turned on?

Also check that none of the Modules are duplicating Sort Orders or using 0 when the others have Sort Orders ...

Linda McGrath
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