New Zenner
- Join Date:
- Aug 2008
- Posts:
- 6
- Plugin Contributions:
- 0
No longer seeing order information (products, model, tax, etc)
Greetings.
So I recently set up my ZenCart shopping cart and I am using a Paypal Business account for merchant processing.
Couple weeks ago we ran test sales with real credit cards to make sure everything worked fine. When I click on these (previous) orders I am taken to a "receipt" type page that shows all the information-- 'sold to' 'ship to' 'invoice #' 'date ordered' 'payment method' and then a row where i have 'products' 'model' 'tax' 'price (ex)' 'Total (ex) 'Total (inc)'
this last row is where I am having my problem. On my first initial test sales I have this data in the last row (products, model, tax etc). I still have this data and can see it now.
But now I just received an order from a 'real' customer and I can no longer see this data. I can see the 'sold to' the 'ship to' 'invoice #' 'date' and 'payment method,' but can not see the last row: 'products' 'model' 'tax' price.' I can see the total price, however.
So my issue is, I can not tell what he ordered. All I know is the total price he was charged.
(We just ran another 'test' sale with a real credit card and we are still not getting this data- even though before we were getting this data, and I can click on these 'old' orders and see that data).
Please help. I'm stuck and need to know what to send out for this customer. Thanks much!