Forums / Templates, Stylesheets, Page Layout / No "Download" button appearing after purchase

No "Download" button appearing after purchase

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Started by dkmom on 26 Nov 2008, 2:58 PM · Views: 963

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26 Nov 2008, 2:58 PM
#1
dkmom avatar

dkmom

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No "Download" button appearing after purchase

We're testing the cart out. I paid with PayPal for a downloadable product. Emails & payment worked fine. I go the site and click on My Account. The order is there under history, and the cart says > To download your files click the download button and choose "Save to Disk" from the popup menu.
but there is no "download" button anywhere to click. Do I need to change a setting somewhere?

26 Nov 2008, 3:08 PM
#2
ajeh avatar

ajeh

Oba-san

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Re: No "Download" button appearing after purchase

The default of the download button is:
/includes/templates/template_default/buttons/english/button_download.gif

Providing the Download is available based on the Order Status (orders_status) and set to >= 2 or <= 4, (Processing, Delivered and Updated) the Download button will show ...

Linda McGrath
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26 Nov 2008, 3:34 PM
#3
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dkmom

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Re: No "Download" button appearing after purchase

Thanks. We realized it was a faulty file name and that was the problem. Once we fixed the file name the button to download appeared. :blush:

26 Nov 2008, 4:43 PM
#4
ajeh avatar

ajeh

Oba-san

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Re: No "Download" button appearing after purchase

Thanks for the update that the download button was misspelled and causing the problem ... :smile:

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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