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Personal adress book shows blank

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29 Nov 2008, 7:13 PM
#1
navido avatar

navido

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Personal adress book shows blank

Can someone please help me.

When a customer is logged in and trying to update or add a new adress , it just comes a blank area where the form should have been for updating. Its just empty there(blank). My site does appear to be shown right, everything is good, but the sideboxes on my right hand does not appear either.

I have not edited any code as i remember. I do have backup, but i dont know if that will work..and i would like to get some help before i use the backup.

I am using 1.3.8.

I have tried to log in as another customer..the same thing appears. Im using Internet explorer 7.

Please help :(

29 Nov 2008, 8:09 PM
#2
Kim avatar

Kim

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Re: Personal adress book shows blank

Your URL?

30 Nov 2008, 7:38 PM
#5
navido avatar

navido

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Re: Personal adress book shows blank

This is the error message i get from the debug error file when i am on the page where updates can be done for adress book:

[30-nov-2008 13:23:44] PHP Warning:  main(includes/templates/template_default/templates/tpl_address_book_process_default.php) [<a href='function.main'>function.main</a>]: failed to open stream: No such file or directory in /home/fotonavi/public_html/zen/includes/templates/template_default/common/tpl_main_page.php on line 122
[30-nov-2008 13:23:44] PHP Warning:  main(includes/templates/template_default/templates/tpl_address_book_process_default.php) [<a href='function.main'>function.main</a>]: failed to open stream: No such file or directory in /home/fotonavi/public_html/zen/includes/templates/template_default/common/tpl_main_page.php on line 122
[30-nov-2008 13:23:44] PHP Warning:  main(includes/templates/template_default/templates/tpl_address_book_process_default.php) [<a href='function.main'>function.main</a>]: failed to open stream: No such file or directory in /home/fotonavi/public_html/zen/includes/templates/template_default/common/tpl_main_page.php on line 122
[30-nov-2008 13:23:44] PHP Fatal error:  main() [<a href='function.require'>function.require</a>]: Failed opening required 'includes/templates/template_default/templates/tpl_address_book_process_default.php' (include_path='.:/usr/php4/lib/php:/usr/local/php4/lib/php') in /home/fotonavi/public_html/zen/includes/templates/template_default/common/tpl_main_page.php on line 122

Can someone help? Any ideas

30 Nov 2008, 7:53 PM
#6
wilt avatar

wilt

Oji-san

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Re: Personal adress book shows blank

Hi,

Have you checked that the file

includes/templates/template_default/templates/tpl_address_book_process_default.php

exists on your server, that it is not zero length, truncated and has the same file permissions as other tpl files.

30 Nov 2008, 7:56 PM
#7
navido avatar

navido

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Re: Personal adress book shows blank

I got it worked now.
i looked at my template folder and i noticed that tpl_address_book_process_default.php was changed to tpl_address_book_process_default.php0000644

Does anyone know why i got this kind of extension? I know the numbers has something to do with permissions?