Zen Cart Logo
Forums / General Questions / How come my site is not stable? HELP PLEASE!

How come my site is not stable? HELP PLEASE!

Locked

Views: 2,717

Results 1 to 11 of 11
This thread is locked. New replies are disabled.
2 Dec 2008, 3:46 AM
#1
xandrouz avatar

xandrouz

New Zenner

Join Date:
Nov 2008
Posts:
18
Plugin Contributions:
0

How come my site is not stable? HELP PLEASE!

how come my zencart is not stable? Sometimes my website goes down and gets an error. sometimes it goes in maintenance mode: > "Sorry!

There seems to be a problem connecting to our database. Please give us a few minutes to remedy the problem. Thank you." even if I don't do anything and sometimes I got this error message: "0 DB_ERROR_NOT_CONNECTED
in:
[select * from project_version WHERE project_version_key = 'Zen-Cart Database' ]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields."
Here's the link of my website: http://www.alexandervillena.com/pspzen/

2 Dec 2008, 3:55 AM
#2
kobra avatar

kobra

Black Belt

Join Date:
Aug 2005
Location:
Arizona
Posts:
31,500
Plugin Contributions:
4

Re: How come my site is not stable? HELP PLEASE!

Those types of errors are server related and not ZenCarts fault.
If the mysql server is not available you get the "Sorry! There seems to be a problem connecting to our database. Please give us a few minutes to remedy the problem. Thank you." message

2 Dec 2008, 4:07 AM
#3
xandrouz avatar

xandrouz

New Zenner

Join Date:
Nov 2008
Posts:
18
Plugin Contributions:
0

Re: How come my site is not stable? HELP PLEASE!

ow. i see. uhm, so what's the easiest solution for this kind of problem? sorry, im new in website stuffs.

2 Dec 2008, 4:15 AM
#4
kobra avatar

kobra

Black Belt

Join Date:
Aug 2005
Location:
Arizona
Posts:
31,500
Plugin Contributions:
4

Re: How come my site is not stable? HELP PLEASE!

Find a stable Host that caters to Zen Cart

3 Dec 2008, 9:17 PM
#5
ztotheetothen avatar

ztotheetothen

Zen Follower

Join Date:
Oct 2006
Location:
Los Angeles
Posts:
111
Plugin Contributions:
0

Re: How come my site is not stable? HELP PLEASE!

this is the first time for me to receive this message with my host.

is that bad??? i have a vps package with 1&1.

is there a way to setup the mySQL in order to never get this message?

19 Dec 2008, 10:45 PM
#7
bosch avatar

bosch

New Zenner

Join Date:
Nov 2008
Posts:
12
Plugin Contributions:
0

Re: How come my site is not stable? HELP PLEASE!

i also started having same peoblem. thing is that i have 2 zencart installed and 2 databases on same host, one works and another doesnt.

error: Sorry!
There seems to be a problem connecting to our database. Please give us a few minutes to remedy the problem. Thank you.

i check DB thru Cpaneltest feature and it checks out. I also checked password in config.php and all is correct.

19 Dec 2008, 11:49 PM
#8
saitomedia avatar

saitomedia

Zen Follower

Join Date:
Feb 2008
Location:
Southern California
Posts:
146
Plugin Contributions:
0

Re: How come my site is not stable? HELP PLEASE!

ad removed

22 Dec 2008, 4:25 PM
#9
qdixon avatar

qdixon

Support Team

Join Date:
Feb 2004
Location:
Simcoe, Ontario, Canada
Posts:
1,906
Plugin Contributions:
1

Re: How come my site is not stable? HELP PLEASE!

The reason for this is because your host has the MySQL throttled. You may want to contact them and ask if they can increase the database connection limits to higher numbers.

22 Dec 2008, 4:27 PM
#10
knuckle_101 avatar

knuckle_101

Totally Zenned

Join Date:
Dec 2005
Location:
Cincinnati Ohio
Posts:
1,034
Plugin Contributions:
3

Re: How come my site is not stable? HELP PLEASE!

Which is most unlikely for 1 &1 to raise the bar. :lookaroun

24 Jul 2009, 6:18 AM
#11
mamunraza avatar

mamunraza

New Zenner

Join Date:
Jul 2009
Posts:
1
Plugin Contributions:
0

Re: How come my site is not stable? HELP PLEASE!

guyz,
I'm facing the same problem. Can you tell me if Zencart manages the DB connection well ? Does it close the DB connections properly once it opens one ?!