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I'm not sure what's happening!

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3 Dec 2008, 9:58 PM
#1
mamat avatar

mamat

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I'm not sure what's happening!

I just deleted one of my test products and added another. All of a sudden there is another category box showing up on the left of my site titled "Documents" and it has a number 2 in it (the number of products I have in the cart so far).

When I then try to click on areas of my site the whole bottom goes grey and all I see is the top section with the logo. The home button won't bring me back, but if I refresh enough times I'll eventually get back to my index page again, but the "Documents" is still there and if I try to click anywhere else it happens again:unsure:

trueharttreasures.com

Does anyone have any suggestions for me?

Me + Zen = Truehart Treasures

3 Dec 2008, 10:05 PM
#2
Kim avatar

Kim

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Re: I'm not sure what's happening!

Go to the Admin> Tools> Layout Boxes Controller and turn off the Documents Category box

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3 Dec 2008, 10:07 PM
#3
mamat avatar

mamat

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Re: I'm not sure what's happening!

Kim:

Go to the Admin> Tools> Layout Boxes Controller and turn off the Documents Category box

Whew! That was easy! Why did it all of a sudden pop up now? I'd never seen that before.....

Me + Zen = Truehart Treasures

5 Dec 2008, 5:45 AM
#4
ajeh avatar

ajeh

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Re: I'm not sure what's happening!

Did you accidentally set one of your Products/Categories as a Document General Product Type?

Linda McGrath
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5 Dec 2008, 2:27 PM
#5
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mamat

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Re: I'm not sure what's happening!

Ajeh:

Did you accidentally set one of your Products/Categories as a Document General Product Type?

Hmmmm....could have! Anything is possible with me :p

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5 Dec 2008, 2:43 PM
#6
ajeh avatar

ajeh

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Re: I'm not sure what's happening!

You could check by going to phpMyAdmin on your Control Panel for your domain and looking at the database tables for:
products_type in the products table
product_type_id in the product_types_to_category table

If any of the products_type values are different, the default is 1, in the products table ... then you may have done this ...

If you find categories_id listed in the product_types_to_category table you can check the value of the product_type_id to see how the categories are setup and whether or not any have been set to either "all" Document General or part of the Document General group ...

Linda McGrath
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