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USPS not calculating correct and free ship info.

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4 Dec 2008, 10:48 PM
#1
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ryanb4614

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USPS not calculating correct and free ship info.

hello, I have noticed with customers have been choosing usps during checkout, now I used usps to calculate a test shipment and it comes up for priority mail : $14.40 and on my site it says $10.55 ($1.00 handeling fee) so overall usps on my site really: $9.55 thats a about a 4-5 dollar difference. Its at 2.24 lbs and have tried it with other weights and is still off. Anyone help me out?

I offer free shipping for order on $50 but they have to weigh less than 15lbs.... I got an order that was only 3lbs and total was $51.99.. shipped it usps parcel for $8.36! Their prices are terrible anymore. I made 0% profit. I only offer this free shipping as a promotion for my site, the products i sell I try to have low prices to also catch the customer the two together isn't working. Suggestions please. What do you do?

The only reason i offer usps is because i didn't want my customer to have to pay a ridiculous amount for a single item... my supplier ships for me but its it starts at $10 1-2 pounds 11 for 3-4 etc for anywhere in the usa

6 Dec 2008, 2:20 PM
#2
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Re: USPS not calculating correct and free ship info.

Anyone help me out please, even if you don't know to the first part comments for the second part thanks

7 Dec 2008, 5:52 PM
#3
ajeh avatar

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Re: USPS not calculating correct and free ship info.

What are the settings in the Configuration ... Shipping/Packaging ...

What are the settings for the USPS shipping module?

What is the Ship From address?

What is the Ship To address?

7 Dec 2008, 7:52 PM
#4
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Re: USPS not calculating correct and free ship info.

USPS:
Enable USPS: True
Which Server to use: Production
Handeling Fee: $1.00
Shipping zone: none
All Packages are Machinable: True
USPS options: Disply Rate, Disply transit time
Domestic Shipping Methods: PRIORITY
International Shipping Methods: --none--
Debug Mode: Off

Shipping/Packaging:
Country of Origin: United States
Postal Code: My Zip
Enter the Maximum Package Weight you will ship: 65
Package Tare Small to Medium - added percentage:weight: 2:0
Larger packages - added packaging percentage:weight" 5:0
Display Number of Boxes and Weight Status: 2
Order Free Shipping 0 Weight Status: 0
Shipping Estimator Display Settings for Shopping Cart: 1
Display Order Comments on Admin Invoice: 2
Display Order Comments on Admin Packing Slip: 2

zip codes I have tried multiple different ones comparing to my site and to the usps calculator on their site and they are not even.

8 Dec 2008, 4:19 PM
#5
ajeh avatar

ajeh

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Re: USPS not calculating correct and free ship info.

These settings that you have:

Enter the Maximum Package Weight you will ship: 65
Package Tare Small to Medium - added percentage:weight: 2:0
Larger packages - added packaging percentage:weight" 5:0

Mean that the Maximum weight per package is 65 lbs ... be aware that 70lbs is the maximum and anything over the 70lbs will not obtain a quote ... the weight being the Order weight plus the Tare weight ...

You have Small packages adding a Tare of 2:0 which means to add 20% of the weight to the Order for packaging ...

You have Medium to Large packages adding a Tare of 5:0 which means to add 50% of the weight to the order for packaging ...

So a 10lbs package is quoting for 12lbs ... anything that is over 65lbs will be divided into separate boxes and add 50% of the weight to each box ...

Then, you are also adding the Handling Fee of $1.00 on top of all of this ...

And of course while wanting to test the results ... USPS server is down right now and I cannot test anything ... :blink:

Meanwhile, make sure that you have the current USPS shipping module installed and have followed all of the instructions:
http://www.zen-cart.com/forum/showthread.php?t=97461