Westpac Payway Net

Hi, We are moving away from Paypal to a merchant facility. We downloaded a module (paid one!) for westpac but it was not compatible. Anyone else using this merchant facility? If so what have they done? Any advice would be appreciated. Jazzah

Hi Jazzah,

I currently work at Westpac but I write to you as a customer. I have both the Third Party Internet Gateway setup on my Mum's site Designer Dogwear and I also have the Batch Advantage product.

The reason why I chose the Third Party Internet Gateway over PayWay was that from a customer experience point of view I thought it would be better keep to them in my websites domain.

See I also use PayPal and Clickbank for 2 other websites that I sell digital products and about 50% of customers make payment and then do not click the button that takes them back to the original website.

So without knowing how Zen Cart integrates for you (I use XCart) I would take note of the customer experience and look at how the process works.

Just 2 weeks ago I purchased a Surge Protector board online. After completing the order processing I had 2 options, 1). fax a credit card order sheet to them or 2). complete an Electronic Funds transfer. I chose the EFT. It took 4 days for them to received the payment, then they ended up being out of stock as they had sold the stock after I purchased it as they had not received my payment. So it has taken about 2 weeks and I still do not have the product. Had they had straight through processing I might have the goods by now.

Best of luck
Justin