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HELP! my site has gone down and im receiving this error!

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11 Dec 2008, 2:41 PM
#1
jonnyboy22 avatar

jonnyboy22

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HELP! my site has gone down and im receiving this error!

hello,
one of my clients contacted me today asking for help as their site has gone down.

he is getting the following on the index page;

1 Can't create/write to file '/tmp/#sql_2cc4_0.MYD' (Errcode: 17)
in:
[select distinct p.products_id, p.products_image, p.products_tax_class_id, pd.products_name, pd.products_description, p.products_date_added, p.products_price, p.products_type, p.master_categories_id from products p, products_description pd where p.products_id = pd.products_id and pd.language_id = '1' and p.products_status = 1 ]

any ideas!? im totally stumped!

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11 Dec 2008, 2:45 PM
#2
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jonnyboy22

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Re: HELP! my site has gone down and im receiving this error!

Just to make things worse! im also receiving the same error message when i go into admin>>Catalog>>Categories / Products

Help!

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11 Dec 2008, 2:48 PM
#3
Kim avatar

Kim

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Re: HELP! my site has gone down and im receiving this error!

A search of the forum for Errcode: 17 - got 97 post results - have you checked them?

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

11 Dec 2008, 3:00 PM
#4
jonnyboy22 avatar

jonnyboy22

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Re: HELP! my site has gone down and im receiving this error!

humm i informed names.co.uk about my error and theyr restarted my sql server and everything is back up and running ok.

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